Riad BB Marrakech was a slightly difficult find - the alleyway is a bit dark and smelly (a lot of stray cats and people sitting around). But once you find it (next to the big RH Jardin hotel) and directly across from a juice place, you'll find the location is quite ideal. The rooms were also very clean.
Other than that, I can't recommend the service. The owner was insistent to pay upfront based on his exchange rate (a bit money grubbing). I wouldn't say that riad was well decorated either. It was a bit spartan, and felt a bit sterile. The rooms were a bit noisy, and the doors were stiff (opened and closed very loudly).

This hidden away riad is in a perfect location near the main square. Initially it was very tricky to find as it is down an alley off the main street and required a local's help to find it. We were unable to contact the riad prior to arrival due to lack of email, and the telephone number provided went to answer phone.

The rooms are spotlessly clean and well furnished with a decent quality shower. Unfortunately the first room we stayed in had a leaking roof during heavy rain periods which made the bedding wet as well as the floor.

We did not try out the rooftop pool but the terrace around it provides an ideal location to view the surrounding area and relax. the riad was surprisingly quiet taking into account it is near the main square and it provides a sanctuary to return to when looking to relax away from the hustle and bustle of the main city.

We did not have breakfast on any mornings so are unable to comment on this

Overall great value and a perfect riad for our stay when looking for a relaxing rather than luxurious accomodation. Highly recommended

We stayed in Riad BB last weekend and really enjoyed our time. The Riad is spotlessly clean and the staff friendly and helpful. You cannot get a better location right on the square and within walking distance of everything.

I've been to Marrakech before so didn't think it was tricky to find - but if it is a first visit then the staff will arrange a taxi to collect you from the airport for 15 euros.

The Riad was a bit chilly as it was towards the end of season and could have done with more blankets / bedding.

I didn't try the plunge pool as the weather wasn't that hot, but it would be lovely in the summer. I thnk we were the only ones at the Riad for most of the time, but if it had been full I think the terrace could have been a bit crowded - there were only 2 sunbeds available.

All in all I would recommend the Riad - a really good price for a clean, safe and perfectly located place to sleep!

Firstly I'd just like to point out that this was not a luxurious riad, but absolutely excellent value for money! If you are looking for a luxurious riad then search elsewhere and pay more, but if you are on a budget but want a good, basic,clean riad, then this is the place for you! Primarily, the location is spot on. You are two mins by walking from the Koutoubia mosque and main square, but are not subject to any of the noise from the square once in the riad. The rooms are basic, but clean, with a shower, toilet, wash basin, towels, air-con and the password to the free wi-fi on the back of the bathroom door (which worked from the terrace and in your room). Breakfast was extra, but very nice. Omelette, pancakes, fresh juice, pastries, tea/coffee, which we had at a table on a patio just outside of our room. Be aware though that we had to pay for our accomodation and breakfasts in cash on arrival, so ensure you have cash to hand when you check in. We also arranged a pick-up from the airport through the riad for 200Dirhams extra, and was very glad we did (we may have paid more than a usual taxi, but when you're stright off the plane and don't know where you're going, it just makes it that bit easier in the heat!). Our driver was waiting as we came through arrivals at Marrakesh airport, and was more than happy to wait whilst we got some money exchanged. Another guide was then waiting for us at the end of a street to walk us to our riad when the taxi could take us no further through the smaller streets.
The real plus though was the roof-top plunge pool. It's not a huge luxurious rooftop terrace, but the pool was clean and had two sunbeds with towels provided. Unfortunately, after a morning of sight seeing we returned to the riad to find the sunbeds were already taken, however, there was still room for us to sit on some chairs on the terrace by the plunge pool, and a nice cool dip was lovely after walking around in the heat! From the terrace you are able to see the Atlas mountains, but hear no noise at all from the main square - except for the call to prayer. Also be aware that the riad does not sell alcohol, but just around the corner is the hotel 'Les Jardins des Koutoubia'. (You will pass it on the way as you walk to the riad). They had a lovely restaurant on their terrace serving delicious curries and in the bar downstairs they did the most fantastic mojitos (we travelled in Cuba last year and the mojitos here are far better than any we had in Cuba!). So, we used to pop in for a little 'nightcap' and enjoy a drink by their pool of an eve before heading back to the riad. The front door/desk is not manned 24 hrs, but you are given a key to open the front door, as well as the door to your room, so are free to come and go at whatever time of day.
We stayed at this riad because we were travelling around Morocco for almost 3 weeks and were on a budget, but if we were just on a city break to Marakesh for a few days then I think I would pay more to stay somewhere with a few more comforts, but for the budget we had for this particular trip it was absolutely fine. I can only imagine that some previous guests have expected more for their money, but remember riads are not the cheapest option in Morocco. Just don't pay peanuts and then moan it's not 5*!!!