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“Nice but rough around the edges” 4 of 5 stars
Review of Sirayane Boutique Hotel & Spa

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Sirayane Boutique Hotel & Spa
5.0 of 5 Hotel   |   Km 8 Route D'Amezmiz, Marrakech, Morocco   |  
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Hotel amenities
Ranked #53 of 460 Hotels in Marrakech
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice but rough around the edges”
4 of 5 stars Reviewed yesterday NEW

On the whole this is a nice resort however it needs a bit more attention to detail to be a real 5 star boutique resort.

The location is good, 15 minutes from the airport but not on the flight path and 15 minutes from the Medina. It is about a mile down a track off the main road so you cannot walk to anything. However the resort offers a free shuttle to the Medina or you can book a private transfer for less than £2 each way.

The hotel itself has a spa with a small gym (bike, cross trainer, treadmill and free weights), communal room with a pool table, library/seating area with a computer, bar area, restaurant and two pools.

The larger of the two pools is unheated and the smaller pool is heated during the winter. This means that most people use the smaller of the two pools. If there are families staying they can sometimes dominate the pool area. So if you're looking for peace and quiet sit around the larger pool near the main building. During my stay there was a section of marble that had broken off the corner of the pool and some of the small tiles were missing. The sides of the pool had also gone green in places. Instead of sun loungers they have padded double beds with pillows. This is great if you are there as a couple but not if you are with friends or an uneven numbered party. It also poses a problem if you want to read as you can't prop yourself up. The drinks service around the pool was often slow to non-existent. Generally the staff would not circulate until 11.30am and then it would be a quick walk around the pool with head down. Be prepared to keep a look out and flag them down if you're thirsty.

I stayed in a garden room. The rooms are nice but missing a couple of things such as an iron and ironing board (although there is a laundry/pressing service) and a clock. There's one wardrobe with hanging space and a second with shelving. The shower is a walk in shower with frosted windows. However it is open to the bedroom so in the morning the room gets very light. The TV gets some English speaking channels and there is a DVD player and you can borrow DVD's from reception. It's nice to have a garden, however it's open at the end so doesn't give a high degree of privacy. There is a sofa and two loungers on the grass. The grass has worn in places and gets muddy when the gardeners water it so the gardens could do with more paving or decking for the loungers.

The food is good and, if you book a half or full board package you get a reserved table. The staff are very friendly and helpful but be prepared to wait for your food as service can be painfully slow. At breakfast you can ask for omelettes or fried eggs but generally aren't told this. The breakfast buffet has a good continental choice and a small selection of hot food. At lunch a smaller menu is available offering salads, club sandwiches etc. At dinner there are two menus, one more western and the other Moroccan. My only criticism is that sometimes it is more style over substance. The Moroccan menu is also short on some favourites such as tagines. The only one they offer is minced meatballs and egg. Again the service can be spectacularly slow although the waiting staff are very friendly and seem to work quicker on the nights that the owner is in. The local wines are good, particularly the Sahari Reserve red and at £15 it's not badly priced.

The owner was very helpful during the stay and managed to smooth over some of the shortcomings in the service. The spa is also good and I had a 1 hour sport massage which cost around £30 maximum. They offer other treatments in a very smart spa area and all are competitively priced.

All in all it was an enjoyable and a relaxing stay and I would recommend the place, however with a few tweaks it could be so much better.

Room Tip: If you can stretch to it choose a room with its own plunge pool. Alternatively one of the garden roo...
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  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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827 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Hotel is only 20 minutes away from the hustle and bustle of the Medina & the Souks making it a very convenient location. Traveling to and from the Medina is easy either use the shuttle or Taxis (reception will book Taxi's for you). The Hotel itself is a quiet and relaxing haven allowing you to wind down, relax and chill out. The Spa is definitely well worth a visit or two!, the hammam and massages just ekes out any bits of stress you may have. All the the staff we came accross were very helpful and polite. The Reception team is very efficient. If possible get a room with a private garden gives you another option if you wish take in some sun with out going to the pool. All in all an excellent Hotel we really enjoyed staying.

Room Tip: We stayed in 129, with a Garden Room overlooking the pool which we can highly recommend.
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daventry, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

With only 28 rooms you are guaranteed great, friendly service at the Sirayane Hotel. Extremely welcoming staff, personally greeted by the owner and fabulous food; the chef is top notch. Well looked after by the waiters, the pool man is attentive and helpful and it all made for a very relaxing, special holiday.

Room Tip: We stayed in room 103, a mini suite on the first floor which had the direct view of the pool and a w...
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambridgeshire, uk
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from 4 very relaxing days at this peaceful hotel. Our room (128) was one with a private garden and looked out onto the lovely pool. We ate several meals (lunch and dinner) and can't fault the food and the service for either. Whole place was spotless and well kept, although didn't manage to fit in a visit to the spa (although others we spoke to loved it!). All the staff were very friendly and helpful. Our aim was to relax and chill out and we certainly did so! Only slight niggle was that the wi-fi was very slow on occasion - but at least it worked the whole time we were there (unlike some previous comments we'd read on here). We timed our departure well - as it was cloudy when we left, having enjoyed glorious sunshine for our entire stay!

Room Tip: Room 128 was perfect for our stay.
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

A wonderful stay, staff and service excellent. The Spa was a wonderful experience for both myself and my husband. If there was one critisium it would be that the free bus does not run enough and we could not work out why a drop off at the Medina does not do a pick up back.

Room Tip: Hope that you get an upgrade to the rooms with Gardens it is a nicer experience
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  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Top Contributor
99 reviews 99 reviews
50 hotel reviews
Reviews in 61 cities Reviews in 61 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights in october. This is a lovely place with a great personal touch. The owner sets to tone as he meets all the guests at dinner and clearly leads by example. Arrange a pick up from the airport to make it easy. Its an oasis of peace - great food all day and a nice selection of wines. The shuttle to Marrakech is perfect and allows you to come and go. Nice pool with attentive staff. large and clean rooms - garden rooms have a nice private garden area for relaxation

Room Tip: garden rooms are excellent
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 1 week ago

As regular visitors to Marrakech, we were looking for something different where we could relax and recuperate while still enjoying all that is great about Morocco. The Sirayane is a creation of an experienced hotelier who understands what his guests want, and ensures his (surprisingly large) team at the hotel deliver it brilliantly. Extremely well laid out and designed rooms and common areas, including a great spa, gym, 2 excellent pools, spacious lounges, sports/pool room and even a paddle court (mini tennis). The food is at minimum great, and service unfailingly excellent. One consideration is there is nothing within walking distance so bring whatever you need with you, or take the regular free minibus into town...before rushing back to relax. Not a place for party animals (probably not ideal for kids either as it is so tranquil), but for those who want to relax in style while still having Marrakech within minutes, look no further.

Room Tip: All good, half of garden rooms get sun in the evening, but not really that important
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  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sirayane Boutique Hotel & Spa

Address: Km 8 Route D'Amezmiz, Marrakech, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#18 Spa Hotel in Marrakech
#19 Family Hotel in Marrakech
#22 Luxury Hotel in Marrakech
#45 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sirayane Boutique Hotel & Spa 5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Sirayane Boutique Hotel Marrakech
Sirayane Boutique Hotel And Spa

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