This hotel was a bad joke!is far far far..and I mean FAR away from the town,there are no signs to guide you to the hotel,you have to ask people on the road where is it,but..they doesn't no!If you have luck and time to search you'll find it..But it doesn't have a logo so you'll ask yourself "this is it or no?". This hotel looks like a shed!! The reception is a dark place, with garbage all over the place that you'll see it clearly if you take a look. The fountain is misery and the rooms are darken and cloudy..We couldn't stay here when we saw all of this and we go to another hotel. When we told them that we are leaving,they(the staff) were laughing!! This place is not what it seems in the pictures on the website..
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
I inform you that the Sirayane has two large signs indicating it on the road, if you have not seen them, I'm sorry but it's not our fault. On the other hand if you were really lost, you would have just called the hotel and our receptionist will have guided you and third option, if you really had a reservation with us then you'd have the GPS coordinates that are on our confirmation emails or on our website.
I just think you have never booked with us and that you never came to us to say much misinformation and what I know, I've never had since opening a client who came and left immediatly.
I think, my dear sir, that you want to harm us because I'm really sure you are one of our competitors, but do not bother, you will not be able to harm our reputation as the beauty of the hotel (I invite you to read all the previous reviews) that the quality of our service and staff.
Finally, for your information, Sirayane is just 10 minutes drive from the Jamaa el Fna, and I think it's normal, as a tourist, to get lost specially if you comes for the first time in a city. It's WORLDWIDE.
Dear Sir, do not bother to write wickedness and really rather just come and visit Sirayane Boutique Hotel & Spa.
Mehdi BENNANI SMIRES
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.