I stayed at Sirayane with a friend for a week from 15 to 22 June. We booked a pickup from the airport, which we found easily after coming through arrivals and saved the hassle of trying to get a taxi at the airport.
On arrival at the hotel we were given some of the local mint tea (delicious!) and a tour of the hotel, ending at our room. We had been upgraded not only once but twice - a brilliant surprise and the room was beautiful. (A room by the pool with private garden)
The breakfast was good - a good selection of food and fruit, as well as a variety of fresh fruit juices which were delicious.
The staff were all very friendly and helpful, and the owner came round every day and greeted us and checked that we were enjoying ourselves/that everything was okay. This kind of care and attention really makes such a difference and is much appreciated!
The food is good, although as expected with a good hotel is at a markup to prices in the centre. We ate dinner in the hotel on 3 nights, and at restaurants around the medina on the other 4 nights.
The only small complaint I would have is that the waiter service by the pool was practically non existent. A waiter would come round to offer drinks once a day, or maybe twice if you were lucky. We just would go into the bar to get ourselves drinks, but it would be quite easy for a waiter to do a loop round the pool every hour to check if anyone wanted anything and this would make a big difference.
All in all though, the hotel was brilliant and I would definitely go back! The free shuttle into town was also great. There are quite a few each day - it was easy to go in for dinner on the 7.30pm shuttle and return on the 10pm shuttle. The medina is a 15 minute drive from the hotel. However if you do want to go in at a different time to the shuttle (for example, we went to the Jardins Majorelle one afternoon. As it closed at 6pm, we wanted to arrive there for 5pm which wasn't possible with the buses - there's one at either 3pm or 5pm. 3pm too early and too hot, 5pm too late) then a taxi through the hotel costs 20 Euros/220 Dirhams. We got a taxi from the centre to the hotel for 80 Dirhams, so a taxi from the hotel does cost quite a lot more than the local rate.
Overall though a brilliant trip and hotel, very relaxing and enjoyable with great staff!
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- Also Known As:
- Sirayane Boutique Hotel Marrakech
- Sirayane Boutique Hotel And Spa