Just returned from a 9 night stay in this lovely hotel which my husband booked. It was our first holiday as a family with our daughter of 8 months and I am 6 months pregnant with our 2nd bundle of joy! It is a wonderful hotel for quiet relaxation and although it is quiet we didn't feel uncomfortable having our cute noisy little bundle of joy with us by the pool, in fact everyone adored her and she got lots of fuss and attention, much to her delight!
The restaurant waiters and pool attendants were fab and very friendly. I have only rated service as average as we have been fortunate to stay in various highly rated hotels worldwide and the service in general i.e. reception, advice on where to eat, were to go, room service etc was not of the high standard we have experienced elsewhere. I'm not sure if this was a language barrier, but every time we asked for a recommendation for a place to go, or restaurant to eat in we were told it would not be suitable with a child but no other alternative was offered.
We are use to London prices and found the hotel expensive but the quality of the food was of a high standard, yum! Rooms were very slick and stylish and a peaceful night’s sleep was had (well as peaceful as you can imagine with an 8 month old) :-) Cleanliness was great and cleaners were very friendly and did a fab job, I've never stayed somewhere where the cleaner waits outside to clean your room if you put a do not disturb sign up (due to baby sleeping).
Location I rated as average as although my husband said he picked it so we were not in the heart of Marrakech and therefore wouldn't hear the prayers at 4am, there is nothing you can walk to from this hotel. You have to either get a transfer (times of transfers are unusual) or you have to book their private car at 20 euros one way. The hotel will not book you a normal taxi, you have to use their private car which is the same as the shuttle except your using it at a different time, we got a return from the medina one of the days at 100 dirham.
I put the children’s activities as 1 only because there weren't any. My husband said it was a family friendly resort and the staff did make a fuss of our little one but the travel cot in the room had a tear in it, which we only noticed when we put her in it and she could have rolled out!!! As it was late we switched the cot around so it was facing the wall i.e. she couldn’t fall out of the broken side. There was only 1 highchair in the restaurant so if another family was using it then you would have to use your pushchair to feed little one. We had a suite room so all on the ground floor which was great with the buggy. The pool was very cold as we had beautiful weather the, it certainly worked a treat to cool us down but I had to play a game with my daughter to get her in without crying as she is use to a warm pool in the UK for her swimming lessons. Once she was in though she was fine and loved it!
I sampled a treatment at the spa and really enjoyed it but the English was not good and the lady had to leave to get someone to translate when I asked for an extra pillow as I can't lay flat while pregnant. Nothing was asked i.e. any allergies to what they were using (I wasn't sure what was used!) or any additional requirements due to being pregnant. The treatment itself was on par with others I have had elsewhere. I had a look at the gym which was small but had all you needed for a workout (not that I did one in my condition!)
The style and design of the hotels is wonderful and it was great for what we wanted on this occasion i.e. a quiet, relaxed break away before our second baby is born and I would recommend it as a very good hotel for a break away. We had a lovely stay.
The Roses x
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- Also Known As:
- Sirayane Boutique Hotel Marrakech
- Sirayane Boutique Hotel And Spa