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“sirayane marrakesh, a peaceful oasis” 5 of 5 stars
Review of Sirayane Boutique Hotel & Spa

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Sirayane Boutique Hotel & Spa
5.0 of 5 Hotel   |   Km 8 Route D'Amezmiz, Marrakech, Morocco   |  
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Hotel amenities
Ranked #59 of 461 Hotels in Marrakech
Lincoln, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“sirayane marrakesh, a peaceful oasis”
5 of 5 stars Reviewed March 17, 2013

We stayed four nights here in march, from the moment we arrived we were impressed by the service and hospitality,our room was spacious and stylish with modern amenities ,and a bonus was the balcony with fabulous views to the distant snow covered high Atlas mountains.We loved the sleek architectural style and decor, particularly the polished stucco walls in tonal colours,the whole design blended contemporary and traditional morrocan style in a melange of understated luxury.Free wifi was a bonus and the log fire burning in the lounge area in the cooler evenings added to the wonderful ambience . The staff were helpful and met all our needs .The shuttle bus was great, always punctual and made our visits to Marrakesh easy,enabling us to see all the joys of busy Marrakesh without the hassle of negotiating fares with local taxi drivers! The hotel was a haven of peace and we enjoyed lazing on the superb sun beds around the pool.Dining at the hotel was first class with a great choice and attentive service.The owner makes sure that he meets his guests and is very friendly ,staff are well trained and nothing is too much trouble for them Staff spoke arabic.french an english and communication was easy we booked our airport transfers via email and could not fault this service.This was our first visit to Marrakech and we highly recommend this hotel and we intend to return..

Room Tip: Rooms facing the pool are best ,not city view
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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802 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Isle of Man
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 17, 2013

I have to agree with all the positive reviews previously posted and add that I have never experienced such a high level of service and quality as provided at this hotel. I could go on and on about how good it was but it has all been said before. Suffice to say I have no hesitation in recommending the Sirayane to all my family and friends. Thank you to all who worked so hard to make our stay as special as could be.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Herts, UK
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 11, 2013

This hotel is wonderful. You are made to feel welcome from the minute you enter the incredibly large door to reception. We had a standard room (105) with a balcony which was a good size and wonderfully decorated abd furnished. You could stand in the shower and look out towards Marrakech.
Breakfast has everything you could wish for including around 7 different fruit juices, all freshly squeezed. The pool area was well layed out and had great views of the mountains.
The spa was very good. I have the Hamman with scrub and a facial which I would highly recommend.
We enjoyed the free shuttle service to Marrakech - make sure you book and you'll be fine. It's only about a 15 minute drive and they were always on time. The staff are lovely and always on hand to help out.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2013

We stayed in one of the suites with a private garden leading onto the swimming pools. Our room was spacious and tastefully decorated, and we enjoyed the "towel art" and flower petals which were scattered on the bed and bathroom. The private garden, complete with sun loungers, was lovely - a sun trap and a nice retreat when the pool was busy.

The hotel is some distance from the medina, however, they offer a free shuttle service which goes several times daily (you must book), and we also used their shuttle service for airport transfers.

There is a good spa, where we got hammams and massages, which we'd recommend. We also took advantage of the DVDs you could loan from the hotel free of charge - a nice way to spend the evening when you are tired from excursions.

The owner takes the time to walk around the hotel and meet the guests, which was appreciated. In general the hotel has a nice ambience and the staff are exceptionally friendly.

The highlight for us was probably playing tennis while we watched the sun set over the Atlas mountains. All the sunsets were particularly stunning, with gorgeous colours and beautiful, beautiful views. We also really enjoyed sitting in the quiet room in the evenings - with its large roaring log fire it is also a gorgeous place to sit and enjoy a quiet glass of Moroccan wine.

Room Tip: Get a private garden if you can. Well worth it.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes
Top Contributor
66 reviews 66 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed March 10, 2013

Having been given a four day break at this hotel, we were a little apprehensive as we are not the sort of people that do either "boutique" or "spa" hotels.
The entrance to the hotel is very impressive and on arrival we were given some mint tea, which was very refreshing. Our mini suite was well appointed with a small private garden, complete with loungers. The bathroom was well equipped with toiletries, robes, slippers and hair dryer. The water was hot every day although we found the bed very hard.
Breakfast was more than adequate for our needs with a good variety of hot dishes, juices, bread and cake.
The dinner menus were limited and could have done with proper English translations, instead of Franglaise, but the waiters were very helpful in describing the dishes. The food was very tasty and well cooked and we thought good value for money.
We used the transport provided to visit the centre one day which was as stated.
We did not use the spa facilities, so cannot comment on them.
We found the staff very attentive and helpful. When the electrics failed in our room one evening the response was immediate and the problem resolved within 15 minutes.
The helpfulness was further demonstrated by their actions in resolving the issue of our airport transfer not showing up on the day of our departure (which was supposed to have been provided by Fleetway Travel via their agents Atlas).
The hotel does not change money, you can do this on your arrival at the airport or once in town at the Hotel Ali , across the gardens from the drop off point.
The hotel does not sell postage stamps but are happy to arrange for the posting of cards at 10 dirhams each.
The bringing in of food and drink from outside is strictly forbidden so don't bring a bottle of your favourite nightcap from home.
To summarise we found the hotel and service very good. However, when we return to Marrakech we will stay in a hotel closer to the centre.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 9, 2013

What could be better than waking up to a view of the Atlas mountains? As other reviewers have commented this is a beautiful hotel with exceptional service. We had room 103 in the main buiding on the first floor which gave the best mountain views, both from the room and from our large balcony. However I would not recommend this room to anyone slightly unsure on their feet or with limited night vision. The entire hotel is made of stone, including the floors and steps. The corridor leading to room 103 is only dimly lit at night and I fell on the stone steps seriously bruising both legs. I reported this to the owner and he wanted me to show him where I had fallen, but then just said no one had complained about the dim lighting before. As he was so attentive to all guests I did expect him to enquire about my legs the next day, but he did not make any other reference to my accident.
Great breakfast but we only dined once at the hotel. My meat-eating daughter found the food excellent, but as a vegetarian the choice was limited for me and on the expensive side although beautifully presented.
Good shuttle service and friendly drivers, but set times so you had to be specific about your arrangements and plan in advance which might not be what you want to do on holiday.
We loved relaxing on the spacious sun loungers but it wasn't warm enough to use the pool. We both had a hammam and a massage which we enjoyed and the staff in the spa were just as attentive as elsewhere.
All in all we throughly enjoyed our stay. This hotel is a great contrast to the medina and provides a safe and restful atmosphere. Should we return to Marrakech I would consider coming back to this hotel. I might be more inclined to if they changed the menu.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilkley, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 8, 2013

We stayed here on a four night Travelzoo break and were very pleased with the choice of hotel. The Sirayane is 8km from Marrakech centre which makes it a wonderful oasis away from the hustle and bustle of the Medina. There is a shuttle service which runs six times a day to the main square and was always on time, it takes around 15 minutes, on the couple of occasions when the ten-seater shuttle was overbooked another was put on without question, (Tip - book your shuttle, don't just turn up). Everything about the hotel worked well and was first rate, including the spa, my only comment would be that in the evenings the (exceptionally good) restaurant only serves two or three course table d'hote meals. We would have liked the option of something a little lighter on the days we had eaten well at lunchtime.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sirayane Boutique Hotel & Spa

Address: Km 8 Route D'Amezmiz, Marrakech, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#19 Spa Hotel in Marrakech
#19 Family Hotel in Marrakech
#24 Luxury Hotel in Marrakech
#51 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sirayane Boutique Hotel & Spa 5*
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Also Known As:
Sirayane Boutique Hotel And Spa
Sirayane Boutique Hotel Marrakech

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