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“Relaxing stay” 5 of 5 stars
Review of Sirayane Boutique Hotel & Spa

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Sirayane Boutique Hotel & Spa
5.0 of 5 Hotel   |   Km 8 Route D'Amezmiz, Marrakech, Morocco   |  
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Hotel amenities
Ranked #63 of 460 hotels in Marrakech
West midlands UK
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“Relaxing stay”
5 of 5 stars Reviewed February 8, 2013

It is a relaxing place to stay away from the hustle and bustle of the city. Very helpful staff and owner. They can't do enough for you. They made our stay extremely pleasurable. We will definitely go back.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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  • English first
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English first
Bath, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2013

Stayed here last week for four nights, got a fantastic deal on Secret Escapes ... From the minute we set foot at the door to the second we left we were treated to impeccable service & standards. The rooms were fantastic, very spacious & airy. The shower was great - wish is unusual for a hotel! We were very lucky with the weather so managed a few days sunning ourselves by the wonderful pool area. Our traditional Hamman massage was delightful too! Breakfast was vast & fresh, with a great selection - the choice of juices were amazing, fresh Beetroot Juice & Cucumber Juice was awesome! The Owner and all the staff were polite, friendly, attentive & Proffesional! Our first time in Marrakech and we enjoyed it immensely, we will definitely return and will be sure to use this hotel! Good work guys, fantastic hotel, look forward to visiting again soon! Hannah & Mark, room 120 - 1st-5th February

Room Tip: We had the mini suite with private garden, our was perfect as the garden didn't face the pool, s...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 1, 2013

What can I say about this place. Very peaceful and amazing staff. Thank you to all spa staff who are amazing at there job
Also all the bar staff and food staff. We had dinner and lunch there food is a bit pricey but breakfast is good

My girlfriend used the spa 4 times it was good Hammam is a must and Mehdi the owner makes the effort to come and say hello everyday. Would stay here again but this time may end up eating out on most days. Shuttle bus takes you to the centre in 15 mins and your faced with the hustle and bustle of the medina

Amazing time and great relaxing made me feel like home. Thank you all for a wonderful time

Stayed January 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Top Contributor
85 reviews 85 reviews
25 hotel reviews
Reviews in 49 cities Reviews in 49 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 31, 2013

My husband and I stayed here for a short break. It's out of town but there is a free shuttle bus which drops you off near the main square. The rooms are very nice and we had a private garden. The public rooms are very comfortable and spacious and the whole place is an oasis of calm compared to the bustle and noise of the city. However, the restaurant is a bit of a let down as the food is nothing special and pricey for what you get. In contrast, the buffet breakfast is plentiful and varied and sets you up nicely for the day. Overall it's a great place to unwind and it's very stylish, peaceful and spacious. I'd stay here again.

Room Tip: I'd ask for a room that faces the setting sun as the rooms opposite are in the shade by late aft...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 24, 2013

We have just spend four day at this wonderful Hotel...have been to Marrakech many times and stayed in most of the hotels...but this was fantastic...serene, calm.. views to die for..easy reach from airport and town...hourly shuttle included..Amazing place...decor is beautiful...and the detail to service is fantastic...nothing was to much...the owner introduced himself to us and asked every day if there was anything that he could do...the staff were great...we had booked half board...would recommend this highly...the food was of a very high standard and the chef was prepared to do dishes off the menu for my wife who is a vegetarian....the rooms were clean and well presented and stylish...the bed linen was of a high quality and we slept really well...wine and spirits are expensive but no more than any where else.If you play golf than Samanah Golf is only 5 minutes away...it's a Jack Nicolas championship course..highly recommended..the hotel organizes tours which are well worth doing if it's your first time in Marrakech..we used the Spa over several days and was very good...recommend the Hammam with salt scrub and the sport massage...would definitely use the hotel again...

Room Tip: ask if they can upgrade to the suite...before your departure...very peaceful
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 20, 2013

After four days at the Sirayane you feel ready to meet the world again. This hotel is an oasis of calm in a mad city. Its isolated location is a bonus for those who really do want to get away from it all and enjoy some winter sun, but the complimentary shuttle bus ensures that you can get your fix of the hussle and bussle of Marrakech and the Medina when required.
Helpful and kind staff are there to ensure that you have a comfortable stay, nothing is too much trouble. Guided visits to the Mountains and the city site are well organised, using great local guides who are keen to show the wonders of their city and culture to the tourist.
We stayed in a really comfortable room with great bed linen and a small garden.
The food was good with a wide choice of local or international dishes and the bar prices are what you would expect for a hotel of this star rating.
I would certainly return to the Sirayane on my next visit to Marrakech

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 12, 2013 via mobile

We have just come back from a 4 night stay here. The hotel is a 15-20minute drive from town, this may sound not ideal but to us it was perfect as we had a great view of the atlas mountains and it was nice and quiet unlike the town which is constantly busy. The hotel does provide a free shuttle bus into the town with a number of times to choose from, only downside is that you have to let them know what bus you will be on on return which can be a pain as you are not always sure what time you will be back. They could do with being more often as we missed it once and had to pay the ?20 cab fare. The hotel is nice, clean and modern. There is a nice bar area and relaxing reading area with a fire place which is needed in the winter evenings, and a selction of book/dvds. The food is very good at the hotel, big portions, we had lunch a few times and dinner too- would recommend the moroccan dinner menu! The alcohol prices are expensive (?30 for a bottle of wine) but these prices are the same everywhere in marrakech. We went to the spa too, we had a hamman which was ok- dont think i would do it again. But also had the oriental massage and can honestly say it was the best massage i have ever had. The staff are very polite and do make your stay more comfortable. There are a few outstanding waiters (unfortunately i did not catch their name) which could help give this place 5*. I think there is room for improvement, there was no assistance from the hotel in helping us make the most of our holiday. For instance we never got offered a map of the city or any recommendations on what to do or where to eat. There were no books in our room to provide such information either and the staff were maybe not so friendly in freely offering this advice. However i must say that the owner dows take very good care of his customers, he takes time during the day and evening to go round everyone and make sure we are all ok and that the staff are helping us. All in all, this hotel is outstanding, the rooms were large, staff were polite, pool area is rwlaxing and the food is lovely. Would definitly go back again- only gave 4* for the minor issues i raised would have given 5 if not.

Was this review helpful? Yes 2
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
bsmehdi, Propriétaire at Sirayane Boutique Hotel & Spa, responded to this review, January 13, 2013
Dear valuable guest,
First of all thank you for taking the time to share your experience at Sirayane Boutique Hotel & Spa.
I am delighted to see that you had a good stay with us.
I also thank you for all your great comments about our hotel, staff, food, spa ..
Concerning the reception team and our Guest Relation Manger, they are very courteous and friendly and they usually help all of our guests to very well organize their stay in Marrakech (visits, restaurant, guide, tour ...). I am surprised by your comment about them especially that 100% of our clients great them first. In addition, please note that on the desk in your room, there is a detailed list of all the places to visit in Marrakech and also outside Marrakech and for more information, our Front Desk Manager and our Guest Relation Manager would have been pleased to attend, give you maps of the city, the list of restaurants that we recommend and made all the bookings for you.
However, I'm really sorry if you have not had the concierge service expected and I will go and do a little investigation.
I am delighted to welcome you next time with us and offer you the best service possible.
Best regards and again happy new year 2013 with all the best,
Mehdi BENNANI SMIRES
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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Additional Information about Sirayane Boutique Hotel & Spa

Also Known As:
Sirayane Boutique Hotel And Spa
Sirayane Boutique Hotel Marrakech
Sirayane Boutique Hotel
Address: Km 8 Route D'Amezmiz, Marrakech, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#12 Family Hotel in Marrakech
#25 Luxury Hotel in Marrakech
#94 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sirayane Boutique Hotel & Spa 5*
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