We have just come back from a 4 night stay here. The hotel is a 15-20minute drive from town, this may sound not ideal but to us it was perfect as we had a great view of the atlas mountains and it was nice and quiet unlike the town which is constantly busy. The hotel does provide a free shuttle bus into the town with a number of times to choose from, only downside is that you have to let them know what bus you will be on on return which can be a pain as you are not always sure what time you will be back. They could do with being more often as we missed it once and had to pay the ?20 cab fare. The hotel is nice, clean and modern. There is a nice bar area and relaxing reading area with a fire place which is needed in the winter evenings, and a selction of book/dvds. The food is very good at the hotel, big portions, we had lunch a few times and dinner too- would recommend the moroccan dinner menu! The alcohol prices are expensive (?30 for a bottle of wine) but these prices are the same everywhere in marrakech. We went to the spa too, we had a hamman which was ok- dont think i would do it again. But also had the oriental massage and can honestly say it was the best massage i have ever had. The staff are very polite and do make your stay more comfortable. There are a few outstanding waiters (unfortunately i did not catch their name) which could help give this place 5*. I think there is room for improvement, there was no assistance from the hotel in helping us make the most of our holiday. For instance we never got offered a map of the city or any recommendations on what to do or where to eat. There were no books in our room to provide such information either and the staff were maybe not so friendly in freely offering this advice. However i must say that the owner dows take very good care of his customers, he takes time during the day and evening to go round everyone and make sure we are all ok and that the staff are helping us. All in all, this hotel is outstanding, the rooms were large, staff were polite, pool area is rwlaxing and the food is lovely. Would definitly go back again- only gave 4* for the minor issues i raised would have given 5 if not.

Just got back from spending 4 fantastic days at The Sirayane for New Year and to celebrate my birthday. The place is amazing! The attention to detail was superb. I couldnt find fault with anything, the spa was wonderful, the turndown service with rose petals was a lovely touch and very romantic for couples.

The staff where all fantastic, especially the bar staff, they are all friendly and couldnt do enough for you and certainly kept me entertained!

The only negative was on our last night the security guard turned the lights out in the bar to make me go to bed and chucked me out which was a little bit disappointing and embarrasing :-(.

The owner came to check we where ok and enjoying our stay frequently, without being intrusive. He should be very proud of having such a great hotel and wonderful staff.

We will be back!!

We have just returned from a five night trip over the New Year, staying at the Sirayane. This is a lovely retreat with so much to enjoy. We came with our teenage sons and they enjoyed the pool, the tennis and the gym. We loved the hamman spa treatment. There is a wide diversity of staff and all are so friendly and nothing is too much trouble - we enjoyed the ritual of the bed turning down service (we liked the swan best!). The shuttle service means that you can be in the centre in 20 minutes, but can relax on the terrace overlooking the pool for a very decent breakfast beforehand.
We stayed in the hotel for a meal on New Year's Eve. The owner said it had taken 6 weeks to plan, and we could believe it. It was meticulously planned - fire eaters, belly dancers, Berber drummers and dancers - oh and the food was amazing too.
We have returned feeling very relaxed and a bit chubbier. Do visit Marrakech, but stay in the Sirayane. The owner is striving for continuous improvement, but there is little left to improve. We would highly recommend a stay here.

This was our first time in Morocco and our first time abroad at Christmas and we feel very lucky to have stayed at the Sirayane. The other writers are correct about the welcome you get and Simo and Miriam are worth a mention for their excellent customer service attitude and helpful information. The most outstanding feature of our stay was indeed the friendly welcome you get from all the staff, not just reception, management, restaurant and bar staff but also cleaners, gardeners and security staff. Everyone smiles and says hello! The rooms are spacious and comfortable with lots of space in the bathroom (a washbasin each) and shower area. There is also a nice feature of rose petals and towel arrangements as part of your turn down service. The so-called half board food is outstanding for the price paid. It is actually an a la carte menu with a wide range of both Moroccan and European cuisine, everything from Moroccan salads and lamb tagine to fillet mignon or seafood. Seriously consider this option unless you intend to get the shuttle into the city every night. The bar and lounge areas are very comfortable and the pre-dinner drinks come with a nice variety of nibbles. The breakfast buffet is also wide ranging, decent quality and caters for all tastes. The environment is instantly tranquil and you will relax the moment you arrive. The Hamam and full body massage are excellent value compared with similar services in 5 star hotels and conducted professionally although you will need to do your own health check as there is no pre-treatment questionnaire. The owner, Mehdi walks the walk several times a day and is genuinely interested in your feedback for quality improvement. The architecture is fascinating and the layout of the premises makes you feel that you have the place to yourself. We stayed in the main hotel and had an excellent room with a corner balcony which gives you a great view over the grounds and beyond to the beautiful Atlas Mountains. There is a path around the perimeter which some people used for an early morning jog. Around the main pool are excellent quality king sized sun beds which add to the feeling of luxury. Overall, a tranquil oasis where the ambience helps all the guests to relax and be respectful of their environment and each other. Highly recommended.