My wife and I have recently spent 5 days at this truly wonderful hotel. The level of service from beginning to end was outstanding!! From my initial enquiries to Hanane and Lamya who couldn't have been more professional, providing every assistance politely and efficiently to arriving and receiving a level of service rarely experienced anywhere else!! The staff in this hotel are what make the difference, their attention to detail and customer care is first class. Whilst mentioning a few names, that is not to say they weren't all excellent. Jalil, Ghoni, Anas, Siad, Salah and Sonia all quite amazing, so professional, you never had to ask twice and they provided a quality of customer care second to none. The other very personal touch was the owners concern that your expectations were being met at all levels through his hotel. He regularly came to find us, concerned that everything was as we wanted and that his team were providing a good service. Such a refreshing approach and lesson so many hotel owners the world over could take lessons in. He is incredibly proud of his hotel, and rightly so!! The gardens are manicured, the pool area relaxing and so comfortable, good restaurant, great food, lovely bar, rooms of a high standard, the Hammam was so good my wife couldn't stop going back!! We, without doubt, will be back. This hotel is a oasis of peace and tranquillity, the perfect location to recharge your batteries!! Thank you to everybody for making the our stay so very special!! one of the best holidays we've had in many years!! Andrew Bishop UK
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- Also Known As:
- Sirayane Boutique Hotel Marrakech
- Sirayane Boutique Hotel And Spa