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“Amazing getaway” 5 of 5 stars
Review of Sirayane Boutique Hotel & Spa

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Sirayane Boutique Hotel & Spa
5.0 of 5 Hotel   |   Km 8 Route D'Amezmiz, Marrakech, Morocco   |  
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Ranked #56 of 460 Hotels in Marrakech
London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Amazing getaway”
5 of 5 stars Reviewed July 13, 2012

We stayed for 1 night at the end of our trip and it was like heaven. A real break from the hectic medina and a brilliant way to end our holiday. We wished we could have stayed there longer. We booked a junior suite with its own pool and we got upgraded to the deluxe suite which was amazing. We had so much space, huge room and bathroom and our own garden and pool which weren't small either. We barely left our room. We did eat at the restaurant which wasn't brilliant but the staff were very friendly and helpful. We got a hammam for 2 as part of the deal which we were a little disappointed with but we don't have any other hammam experience to compare it to. The spa was lovely and clean and again the staff were lovely and accomodating.
It is further out from the medina that we thought and there is a shuttle bus but we were happy to stay put as we'd already spent time staying in the medina. We would definitely recommend this place if you want to be outside of the medina and it's small enough not to feel like you're in a big hotel. Beautiful and relaxing.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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839 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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London
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 10, 2012

The staff here were very welcoming & greeted us on arrival, taking our bags while we sat & filled in the forms to check in. We were given a brief tour of the hotel, before being led to our room.

The decor is interesting - funky, but minimal.

The room was spacious & on our arrival was decorate with petals, which was a nice touch.

The restaurant was good - staff were friendly & there was a fair range of Moroccan & International food there, although the prices were a lot higher than you would pay at independent restaurants in Marrakech.

The free shuttle service to the city centre was great, although check before hand for the times of this, as there are a few periods in the middle of the day, when there are not any & if you ask them to call for a cab, they will tend to use their own transport but charge you €20 for it.

The pool area was great, & the service fro the bar there was also good, although it is a shame that the pool closes fairly early in the evenings - often to early for us to use it after arriving back from a day spent in the city.

Staff were all very helpful, moving umbrellas for us, to keep the same amount of shade, without us having to ask them. It felt fairly personal - as if the staff remembered you from day to day.

There was a high staff to guest ratio & it was clear that a lot of time was spent cleaning & gardening - especially after a sand storm evening, which required them to wash off all the furniture on the balconies etc.

We had a Hammam treatment included in our booking, which was good, although the tea afterwards was served in basic tea cups - the attention to detail here was slightly lacking compared to the rest of the hotel.

I would definitely recommend it to other people wanting to travel to Marrakech - and in many ways, you could stay there without every going into the city, if you wanted to spend a few days just lazing by the pool.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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, Directeur général at Sirayane Boutique Hotel & Spa, responded to this review, July 11, 2012
Dear Valuable Guest,
I would like to thank you for you very good comments about our Hotel, rooms,staff, service, decor, food...
I am really happy to see that you enjoyed your stay with us and you would recommand our hotel.
I just want to let you know that the pool close at 08 pm which is not very early evening as we need to clean it and put the cleaning products to get it ready for the day after.
The free shuttle service run on average every two and half hour. The First one leaving the Sirayane is at 09.30 am and the last one coming back from the medina is at 11.15 pm.

Again thank you very much for taking time to share your experience at Sirayane Boutique Hotel & Spa Marrakech and i hope to welcoming you again very soon.
Best regards,
Mehdi BENNANI SMIRES
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Top Contributor
50 reviews 50 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 9, 2012 via mobile

A wonderful hotel outside Marrakech with an excellent bus service to and from the centre. The quality of the rooms, food and service was excellent and we thoroughly enjoyed our three nights at this hotel. The hotel also has an excellent spa - the perfect antidote to the sensory overload that is the medena. Photos of the pool area do not do it justice - it's a really comfortable relaxing place to hang out and a pleasure to swim in when the temperatures get too high. Lamb and apricot tagine was AMAZING! Its quite a distance outside the centre so best suited to those who prefer to visit the action than stay in the centre of it.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Staffordshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 7, 2012

We stayed in October 2011. I have just arrived back from a Hotel in Spain that holds the same 5 star rating. Having just written a good review for that hotel I thought it only fair that I express how much better the Sirayane was.

First of all, the staff - they are absolutely fantastic, nothing is too much trouble for them. I actually told one of them, Rani, that I fancied using the Tennis Court but that my Girlfriend did not want to play me - believe it or not the next day he told me he would bring some kit and after finishing his shift we played a full game of tennis!! Neither of us were really Wimbledon standard but it was a great laugh and it was one of the things I'll remember forever.

Secondly the Rooms - we had a Grand Suite with Private Pool - this was certainly I great choice - we had our own garden with, obviously, a pool and various garden furniture. The staff would bring any food or drink to you from the bar without question and it was without doubt one of the most relaxing experiences of my life

Thirdly - The food - we stayed on a Bed and Breakfast Basis but invariably ate 3 meals a day at the hotel. The food was a good mix of local and international cuisine and was always of the highest standard and reasonably priced. The alcohol was relatively expensive but as there is no mass market for alcohol in a Muslim country that is understandable.

The Manager and Owner both made themselves available and often came over to ask us if we were enjoying our stay. The rest of the Bar and Reception staff were similarly attentive - Rani and 'Thierry Henry' are of course two who I remember best. The room and the rest of the hotel were spotlessly cleaned to the highest standard. We used the shuttle bus every day, this was a very nice touchj which really did make our stay as without it we would have had to arrange a taxi every night, some of which were a little bit scary!!! You could also ring the hotel at any time of day or night and they would send a car to you, wherever you were in Marrakech - they simply added the money to your bill.

Finally Marrakech - well, the place is absolutely amazing and I cannot believe it is only 4 hours from here. It appears to be booming with large scale construction projects being funded by both private investors and with the backing of the Royal Family. The old town and main square are a real experience and the new town with its Pacha and Nikki Beach would not look out of place in Miami!!! The weather was amazing and all together we had a fantastic stay. We will be back!!!

Room Tip: Go for the Grand Suite with Private Pool although we were given a standard room to get ready to leav...
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 5, 2012

We spent 4 nights at this hotel at the end of June/beginning of July. Having never been to Morocco before we weren't entirely sure what to expect and were pleasantly surprised. The staff were absolutely fantastic and would bend over backwards to make sure our stay was comfortable. The food was of a very high quality, with a traditional Moroccan set menu at dinner that was reasonably priced and delicious. The hotel itself is beautifully designed, the layout of the rooms was excellent. Although we booked the cheapest room in the hotel, we never felt this way: the room was spacious and had an excellent shower, large comfortable bed and huge balcony! We spent most of our time in the hotel and by the pool, only going into the Medina once during our stay, but the free shuttle bus meant we could have gone more if we had wished, we just didn't want to leave the relaxing confines of the hotel. We would definitely recommend this hotel for couples.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuneaton, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 4, 2012

I have just returned from a 10 day first anniversary holiday. After weeks upon weeks of looking at reviews for hotels in Marrakech we decided to go with the Sirayane based on what others had written. A great hotel with free shuttles throughout the day to the centre taking only 15 mins. The manager was always on hand to say hello and ask how your day was and the rooms (more like suites) we very large with a private garden. Just so you know we had a standard room. Very clean and well looked after by the hotel staff.

My main advice is to ask for one of their shuttle drivers called Said (Saeed) who I got talking to for any excursions you may want to do. He was a damn sight cheaper than anyone else and treated us as his own family. He will take you on a private tour and flexible to let you stop and start wherever you want along the way. We did the Ourika Valley, Atlas Mountains tour through him. Great hearted huy and highly recommended!

Staff are friendly and willing to help. there is a DVD player in the room iwth a large HD TV. Mini bar in the room. Great food in the restaurant with your traditional dishes coupled with a good old steak or burger if you fancy something normal!

My only gripe would be the lack of English TV channels, but hey, we didn't go to be there sat watching the TV!!

Would definately recommend and would return there again.

Also, we noticed that if you book this hotel in Marrakech then the rate for a standard room is around 2100 dirhams per night (about £160 per night) - so the prices you see booking in the UK are great value!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 1, 2012

Me and my boyfriend have just returned from a fantastic 10 nights here. On arrival we were greeted by very friendly staff and the hotel manager came to see us, and we were very kindly upgraded to a garden room, which was just amazing, big room, really good shower and a lovely garden that lead straight to the room.
The pool area was really nice, with comfy beds and a pool boy that could not do enough for you!
All the staff wouldn't let you do anything, they were always on hand to look after us and bring us everything we needed. So friendly and happy, excellentg service. We only ate lunch in the hotel, but this was lovely and reasonably priced. The breakfast was good, with a selection of fresh juices and hot and cold options.
We used the shuttle service every evening and this was fantastic and really handy.
Overall a beautiful hotel with exellent services and superb staff.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sirayane Boutique Hotel & Spa

Address: Km 8 Route D'Amezmiz, Marrakech, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#18 Family Hotel in Marrakech
#21 Spa Hotel in Marrakech
#24 Luxury Hotel in Marrakech
#45 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sirayane Boutique Hotel & Spa 5*
Number of rooms: 28
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Also Known As:
Sirayane Boutique Hotel Marrakech
Sirayane Boutique Hotel And Spa

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