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“Fantastic for relaxing” 4 of 5 stars
Review of Sirayane Boutique Hotel & Spa

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Sirayane Boutique Hotel & Spa
5.0 of 5 Hotel   |   Km 8 Route D'Amezmiz, Marrakech, Morocco   |  
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Hotel amenities
Ranked #63 of 460 hotels in Marrakech
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Fantastic for relaxing”
4 of 5 stars Reviewed January 4, 2012

I stayed at the Siryana for three nights at the end of November with my partner. We just wanted a few relaxing days away.

Despite a very delayed flight our pre-arranged driver was waiting to take us to the hotel. A very nice check-in experience, with mint tea and biscuits followed by a tour of the hotel.
Our room was nice but disappointing as we didn’t really have a view. There was a problem with the air conditioning unit but this was fixed straight away. The beds were very comfortable and gave a great nights sleep and the shower was fantastic. We had complementary water and biscuits in the room. The design of the hotel is really nice and the pool and sun beds are great. The bar is also a nice place to chill out in the evening with nice snacks and cocktails. Wifi was only really usable around the bar and lounge areas which was slightly disappointing but not the end of the world and is a very good selling point to this hotel.

Breakfast (which was included in the price) had a very good selection. We ate dinner in the hotel once and ate off the Moroccan menu. It was nice, but not outstanding for the price. So we opted to eat out the following nights. After reading another review on here we opted for stall number 75 and the food was good value and tasted amazing, we ate like kings! I also recommend getting a fresh orange juice when visiting the square in the day time – so cheap and delicious!

We booked a hamam & massage which lasted around 1h4 45 mins. This was a fun experience and was worth it. Although I didn’t think that it was quite a 5 star spa experience. The robes were quite worn out and the massage was pleasant (not outstanding) but the therapist kept changing the music which was very distracting and un-professional.

We used the free shuttle bus into town and back on several occasions and they were clean with good drivers. It is a very good service as the hotel is quite a way out of town it is really needed. It was wonderful to return to the peace and calm of the hotel after a day in town and I was quite glad that we were 15/20mins out of town, the hotel setting was just so relaxing with gorgeous views of the Atlas mountains.

On our last day we were allowed a late checkout at no extra cost and we enjoyed a really good lunch by the pool. Actually much better than the dinner.

All in all, I would recommend this hotel for a relaxing and romantic break, it is a really lovely hotel. The staff are all very friendly and provide a great service. I think I would have preferred one more night there as I was really starting to relax when it was time to come home.

This hotel is great and the only reason I didn't give it 5 stars is that I don't think it compares to some of the 5 stars I have stayed in in Europe. But it is probably 5 star for Morocco and I would return. Great value, great staff, great hotel!

Room Tip: Ask for a room overlooking the pool. Or pay more for a room with a private garden or pool.
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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English first
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 28, 2011

The Sirayane hotel is lovely. We really enjoyed our stay despite the weather, we had four days of rain! Although this allowed us to sit next to the lovely open fire and enjoy a few glasses of wine.
The restaurant serves excellent international and Moroccan cuisine. We especially enjoyed the beef tagine. The wine list is slightly limited but it is all Moroccan. Enus the restaurant manager always ensured we were looked after. We also enjoyed getting to know Waheb.
We really enjoyed our massages and the couples hamman.
I would definitely recommend this hotel due to the quiet location and excellent customer service and attention to detail.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 27, 2011

My sister and I have just returned from a christmas break at the Sirayane in Marrakech. We enjoyed the experience from the moment we arrived up to the time we left.
The hotel and staff are amazing and the contrast from the chaos of the city to the peaceful surroundings of the hotel makes the experience even more enjoyable.
The staff anticipate your every need but in an unobtrusive way. I would certainly recommend it.

Room Tip: We stayed in a first floor room with a balcony that had a beautiful sofa to lounge on. Very quiet at...
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2011 via mobile

This week-long holiday in Marrakech was a 30th birthday present from my girlfriend - and what a present it was! The Sirayane and its staff made this one of the best holidays I have ever experienced! I cannot thank them enough! We went in the middle of December and the 22-24 degree heat was a welcome break from the minus temperatures and snow of our home city of Bradford. First impressions of the hotel and the service provided started well and kept getting better - their driver met us at the airport and whisked us away from the bustling city centre a short drive out to the Sirayane, set in tranquil countryside overlooking the stunning Atlas mountains. We were met by the relationship manager, who sat us down in the relaxing reception area for some Moroccan mint tea and local pastries while we checked in and had our bags taken to the room - nice touch! We were then given a tour of the hotel and spa, which is a newly built modern complex with a very stylish layout and design, following both European and local influences. It is a lovely environment for a relaxing chilled out stay. We were then taken to the room - wow! We were given a balcony room on the 1st floor, overlooking the pool and a stunning view of sweeping countryside with the snow-covered peaks of the Atlas peering through the mist in the distance! A bottle of red wine and more pastries were waiting for us and we spent a nice afternoon in the sun on the balcony reflecting on a mind-blowing reception! The rooms are modern, stylish and clean. The bathroom was spacious and stunning, a sizeable TV was provided with local and international channels, including several English channels. A dvd player was also provided and reception stocked a selection of films you could borrow throughout the stay. Nothing was too much trouble for the staff during our stay and they were polite and attentive without being overbearing. The owner of the hotel popped in and came up to us to introduce himself during dinner before leaving us to it - I can't remember another hotel where this happened and I can see from Tripadvisor reviews that he responds directly to every mention of dissatisfaction - this sums up the attention to detail of this hotel. An example of this is that whenever we booked a table for dinner, they obviously noted the time and the maids made our bed in different styles with petals and towel-doves each time we were away - a lovely touch ! The complimentary hammam was great the nex morning in a really nice spa complex. We spent several relaxing afternoons by the pools, one of which was unheated and too cold at this time of year to use. The heated pool was great though. Breakfast was a great selection of continental and local cuisine, whilst lunch and dinner were also available, with European and Moroccan menus. We ate mostly from the Moroccan menu and the food was excellent. The hotel is situated about 10 minutes drive from Marrakech centre. There is a regular free shuttle bus to and from the hotel which must be pre-booked. The hotel will also pick you up or take you anywhere for a price, which we utilised when an expedia excursion we had booked came to a premature end and we were left stranded in the middle of the city at midnight. We called the hotel and they sent someone to pick us up straight away! The medina and city were fascinating, but exhausting and it was nice that the hotel was outside the city - you were able to get away from the hustle and bustle and the hassling from local beggars and sellers, back to the peaceful and relaxing surroundings of the Sirayane. The bar was also nice and stocked a wide selection of fine wines, beers and spirits. A free and fast wi-fi connection was also provided as well as a PC in the library area should you need it. There was also a tennis court if you fancied it and gym - which I didn't use once :). Overall I really cannot do this hotel justice in words, I would seriously recommend it to anyone. The only one thing I would say was that it is a 5 star hotel and that comes with a price. We got it on a Groupon deal, but eating and drinking in the hotel is a lot more expensive than the city centre. It was worth it, though as unlike some places, the service and standards match the pricetag and you never felt like you didn't get what you paid for - what a great experience!

  • Stayed December 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 12, 2011

Well, I have been to Marrakech once before and stayed in the Medina. I was not a big fan- especially because of the hustle and bustle. Staying at Sirayane gives you the opportunity to truly get away, relax in serene peaceful surroundings and enjoy the sunshine (even in december it is warm enough to sunbathe during the day, though you need a jacket at night.)

Marrakech is a million worlds away from the UK and I really feel like I have had a break, rested, and can't believe its only been 3 nights away! If you lead a busy life in London, a long weekend away to Sirayane will leave you refreshed and revitalised and empowered to face the world that was making you weary and tired!

The hotel itself is amazing. It is a good 20 mins from the centre, but they have several shuttles a day that make it easy to head into town (we went back and forth with an afternoon break). It is situated in quiet desert like landscape and is built in clay like most of the other buildings in Marrakech. It is luxurious without being ostentatious.

The best thing is the peace and quiet. The spa is great too. We had a free treatment at the hammam which was very relaxing.

The food is lovely and flavoursome, and you don't have to ever leave the resort if you just want to relax, It has a boutique feel, enabling it to be non-corporate feeling.

If you do want to enjoy the madness of marrakech and the night markets, restaurants etc you can do so, only to return to your haven once more!!

I read one of the more negative reviews and yes- the library is not great (books/ dvds) but you can bring your own (not blue ray) and watch away to your hearts content in the very comfortable rooms. Breakfast has great coffee and many fresh juices. The pastries are devine,

The shower in our room wasn't great, and we let them know at reception. Immediately, it was sorted!

This is a great deal on living social. I don't know what the full price is, but for what we paid, we got a lot more than expected.

Well done!!

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 26, 2011

Got this holiday at a discounted price through Groupon. Was totally amazed when we arrived to find it really was everything it professed to be. We were collected at the airport, for a small charge and quickly taken to the hotel. The bedroom was massive with a big private balcony, the bathroom was divided into separate areas, enabling one person to shower and another to get dressed or use the loo.
On the first night we decided to eat in the hotel, not really expecting to be thrilled, but the choices were very diverse and we chose a tagine, the local traditional food. Everything including the service was of a very high quality. The breakfast was of a buffet style and again was excellent.
The hotel is about 9 kilometres from the centre of Marrakech, but this is not problematic because the hotel provide a free shuttle service very regularly throughout the day. The entire staff at the hotel are very friendly, professional and helpful, nothing is too much trouble. There is a spa and in the holiday deal we received a free hammam, my friend had a full body massage treatment, which she described as the most relaxing and best massage she had ever had. We ate again at the hotel and chose food from the other menu, this food was perfect, the starter and main course dishes were fantastic, no room for a sweet. There is an outdoor swimming pool, one part of it is heated, the seating area around it is calm and restful. The sun beds are comfortable and there is a large towel on each bed. There is a gym, the equipment needs some attention as there are faults on each piece, but it gave me a good excuse not to use it!
My only complaint was there was only one excursion book available, we had wanted to visit the Atlas mountains and the book had been given to other guests, they kept it for two days. Without the book we were unable to see the options available and the Receptionist was unable to remember the prices and the details. I feel they lost our business because of this, as we booked our trip in the Souks, which did not go entirely as planned but we got there in the end.
Would recommend this hotel and it's fantastic service, I forgot to mention the owner, he is on hand throughout, asking about your stay and the service you are receiving, would visit again and again.

Room Tip: Every room would be fantastic.
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  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2011

This may sound like a cliché, but we found the Sirayane Boutique Hotel & Spa in Marrakech to be an oasis in the desert. Set against the backdrop of the Atlas Mountains, this is one of Morocco’s true hidden gems.

15 minutes by car from the airport and Jemaa El Fna (main town), the Sirayane is far enough from the hustle and bustle of the market square and souks, but with numerous free shuttle services put on by the hotel, you can be in the thick of things in no time at all.

We stayed for a week and thoroughly enjoyed being there; the staff and management are uncompromising in the level and quality of service provided. The food is good with both Moroccan and international cuisine options. The hotel is modern and elegant; we were spoilt for choice with two swimming pools (one heated), a tennis court, gym, spa treatments & hammam (heavenly!) and three luxurious lounge areas (one with a bar – they do a mean pina colada!). The Sirayane is incredibly spacious whilst remaining intimate. It’s in a league of its own and is nothing like the busy resorts that most tourists will stay at. If you’re looking for a truly unique and relaxing experience with value for money then you should definitely consider staying here.

We would highly recommend the Sirayane and wouldn’t fault a thing, except that out stay had to come to an end. We are already looking forward to going back!

Room Tip: All the rooms are great - you have a choice of choosing one with either a private garden or terrace...
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sirayane Boutique Hotel & Spa

Also Known As:
Sirayane Boutique Hotel And Spa
Sirayane Boutique Hotel Marrakech
Sirayane Boutique Hotel
Address: Km 8 Route D'Amezmiz, Marrakech, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#11 Family Hotel in Marrakech
#25 Luxury Hotel in Marrakech
#61 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sirayane Boutique Hotel & Spa 5*
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