What a lovely place.
We had a wonderful 4 nights here. We arrived very late at night after a 35 min drive from the airport and the attentive Jamal (the manager) and his staff were on hand to welcome us with Moroccan Tea and left us to a very comfortable nights sleep in our suite. Breakfast, consisting of breads, jam, cheese and eggs, was available whenever we wanted it the next day and we awoke to the gorgeous views and blazing sunshine. Our bag got 'delayed' with the airline so Jamal kindly took us into town the next morning to buy some essentials to keep us going and then coordinated the return of our things. We then spent 2 days being looked after by the very attentive staff. On the 3rd day the Kasbah arranged for a guide to take us up into the mountains for a day trip which was most enjoyable and highly recommended.
The location of the hotel is fantastic. In the foot hills of the Atlas mountains but only 35 mins from Marrakech. The views are stunning and the setting peaceful. It would make a wonderful honeymoon destination. All the rooms have their own open fireplace so in the winter I would imagine it would be wonderfully cozy!
The hotel itself is only a year or so old and the staff who were there were all quite new and therefore exceptionally keen to please. The service was immaculate. At some places we have been, the hotel tries too hard to be ‘refined’ and the staff try so hard that they become too discreet and therefore distant and the whole place feels a bit sterile; not the case here. The staff were engaging, welcoming and tried their utmost to make us feel like it was home. The restaurant food is very good as well and featured in the Morocco equivalent of the good food guide. Deservedly so.
Overall we loved this place. Our thanks to all the staff who looked after us so well.