We recently stayed at Riad Lila. The first night, we were told that our room was not available as there was no running water. They offered to put us up in another Riad. We accepted. When we got to the square, the transport that was to pick us up was not there, although we had spoken with them a few minutes before and were told it would be waiting. We used another transport to get to Riad Lila. There was construction going on so we have to carry our bags over boards that were covering a large whole in the street. Once we got there, we had to carry our bags again over the hole in the street to the other Riad (Riad 2 Doors), which was lovely. We went back to Raid Lila for dinner (which was served 45 minutes after we were told it would be ready) and saw that all of the rooms were occupied—the water story was a fabrication to cover an overbooking. After our one night at the Riad 2 Doors, we were told our room would be available at Riad Lila at noon. We arrived the next day at 12:30 only to be told that our room would not be ready until 3:00. Then, when it came time to check out we were told that they would not accept credit cards (they list credit cards as a payment method on their website) and would need to pay cash. We needed to make our flight so had to come up with the money right then! To say that this was a low spot in an otherwise wonderful trip would be an understatement.
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