Do not book this hotel if you are planning a special occasion. My sons 21st was the reason we booked this hotel, the reviews looked good and our booking was guaranteed in writing. 6 weeks before we were due to make the trip the hotel called to say they would not honour the booking, they had a better offer and so had decided to dump us and leave us with the problem of finding a suitable alternative.
After a great deal of stress and effort we have found somewhere else and when we requested a gesture by way of compensation the management have not responded to any requests to get in touch with our booking agent (booking.com) to make amends.
If you want to avoid being let down, I suggest you avoid this establishment. They are not trustworthy.
A very disappointing experience.
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- Also Known As:
- Riad Madani Hotel Marrakech