My wife and I do not normally bother with reviews of hotels but we felt that Riad Cinnamon was so exceptional that it deserved a mention on trip advisor. Specifically the staff at the hotel are 6 star plus. They went out of their way at any time of the day or night to make our stay as comfortable and enjoyable as possible. They even went out to the supermarket to buy special food for my wife when we told them of her food allergies. They served us breakfast whenever we wanted it including at 1 pm on the day we arrived. They let us keep our room all day on our last day as we had a very late departure without any mention of extra charges. Nothing was too much trouble for all of the guys who worked at the riad.
We loved the food especially our welcome meal under the stars-this was it turned out the best meal we ate in Marrakech- including our blow out birthday dinner at one of the top restaurants.
We visited the Majorelle Gardens and took a cookery course at Maison Arabe which was excellent. We stayed one night at the sister hotel Riad Papillon as Riad Cinnamon was not available for all of our days when we originally booked. The staff made this very easy for us by moving our bags for us while we were out visiting the museum. We got back to our new room and found our bags safe and sound.
Our only slight complaint was that the room at Papillon was quite a bit smaller than our large room at Cinnamon-we did pay a lot less for the room there so thats to be expected. It was fine (and apparently most riads do have the narrow shaped rooms traditionally) as we were there for just one night in any case.
Well done and thanks a bunch for your wonderful hospitality!
- Official Description (provided by the hotel):
- Outstanding 5* service from a true boutique hotel located in the heart of the Marrakech Medina near to the Marrakech Museum and Ben Youssef Mosque. Unparallelled panoramic views from the stunning roof top garden. Clean and uncluttered it has a contemporary feel whilst maintaining authentic moroccan sarchitecture and some eco friendly touches.Riad Cinnamon opened at Easter 2010 after three years of refurbishment involving a host of traditional Moroccan craftsmen. Stunning roof terrace with views over Marrakech, generous ground floor patio with dipping pool. All Suites are air conditioned with minibar, satellite tv, ipod docking. Free Wifi. Substantial and delicious Moroccan breakfast served at the time of the clients choosing. Dining in the Riad is highly recommended.Riad Cinnamon has the most amazing staff who all love to make guests feel at home. You are given a mobile phone to use during your stay and if you have any concerns or get lost whilst you are exploring the medina then our staff will willingly assist and even send someone from the riad to escort you home if you are really lost! ... more less
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- Also Known As:
- Riad Cinnamon Hotel Marrakech