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“Very disappointed” 2 of 5 stars
Review of Riad Anjar

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Riad Anjar
4 Derb Snane | Mouassine, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #112 of 461 hotels in Marrakech
London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Very disappointed”
2 of 5 stars Reviewed July 9, 2012

When I started looking for a riad to stay in, Zahra the owner responded to emails very quickly. I explained to her that this was my 30th wedding anniversary and wanted it to be good. She said that she would arrange something special so my husband and I went with high hopes. She arranged transport from the airport which was waiting for us and we got to the riad with no problems. On entering the riad we were met by Aziz who was very polite. The place felt like it had been empty for ages. No one else was staying there which really didn't matter to us but the riad had no warmth or homely ness at all. There were nothing fresh around the place, it felt stale and there was lots of dead insects in the pool although this was cleaned within a couple of hours.
In my emails to the owner I had specifically asked for one particular room and was really surprised that this one was locked and we couldn't use it. We were shown all the rest and picked one. We chose the largest one but this didnt really make up for the fact we wanted a room on the first floor with a shower. All the bedrooms were clean. Very good wifi connection.
After we had settled into the room we told Aziz that we were going out. We were given a key and told that if he wasn't in we were welcome to go into the kitchen to get ourselves a drink and shown the kitchen. This is where we were most shocked. The kitchen was dirty, had obviously been used quite a few times and not been cleaned after use. There were rotting vegetables in a rack, bits of bread every where, loads of washing up in the sink and the cooker and work surfaces needed a good clean! We decided not to eat anything there including breakfast but I did drink coffee.
We considered moving to a different riad but decided to stay at riad anjar as we did like the fact that we were on our own, the location was very good and the hassle we would get trying to find somewhere at the last minute and moving our luggage.
The kitchen was given a good clean after our second night.
Perhaps I expected too much. I was looking forward to rose petals in our room, little candles lit in the evening, great breakfasts and a dinner on the roof terrace. The owner wasn't in Morocco at the time I was there so perhaps she doesn't know what it is like when she isn't there, who knows. All I can say is that I was very disappointed with this riad, what i had been promised and i couldn't recommend it. Considering this was in no way the cheapest place to stay, I think it was very over priced.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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81 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed May 7, 2012

We felt very welcome at Riad Anjar and the staff looked after us attentively and charmingly. Zahra, the owner, was so helpful arranging a tour for us and telling us which hammam to go to, even taking us there. The breakfasts and nibbles in the evening on the roof terrace were generous and delightful. It all felt very personal and was a lovely place to stay. It is also in a brilliant position for the souks and all the main spots and the area felt safe.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubai
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 23, 2012

Zahra runs a seamless operation of managing this tasteful riad. It is situated in the heart of the medina, walking distance from Djema el fna and you can literally walk to pray at the Mouassine mosque. The riad is brand new in its fixtures and decor and yet somehow exudes the traditional Moroccan ambience. Rooms are comfortable, bathrooms and amenities are more than adequate and most importantly you feel like you are living in a home around family. Very child friendly, breakfast is like a lavish feast with variety and huge quantity!

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed April 10, 2012 via mobile

As a first-timer to Marrakesh, we didn't know what to expect and were hopeful that we could rely on the staff at Riad Anjar to orient and acclimate us (and suggest a couple of good restaurants and hammams). We were not disappointed and impeccable service came in the form of the always charming Nour-Eddine.

From the moment we entered the Riad to the moment we (reluctantly) left, Nour-Eddine provided us with everything we needed to enjoy Marrakesh to the fullest. In addition to serving a delicious, massive breakfast each morning, Nour-Eddie was happy to recommend and book for us restaurants, hammam services, car rentals, taxis - anything we asked for.

In addition to service, Riad Anjar is a very beautiful riad as well. Well-designed decor in the main courtyard as well as in the rooms. The rooftop deck is a relaxing, enjoyable place to eat breakfast in the mornings as well, weather permitting.

Location is ideal as the souks and main market are a close walk away and the Riad is tucked away down a quieter alley off a louder, busier road.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York
1 review
5 of 5 stars Reviewed April 10, 2012

My wife, two daughters and I had a truly wonderful stay at Riad Anjar. Nour-eddine, the manager, provided outstanding attention and service throughout our stay. He and the owner Zahra were very helpful in making arrangements for us, from a car to pick us up in Casablanca when our flight arrived before dawn, to our guide in Marrakech and for a day trip to the High Atlas.

When we arrived from that very early morning landing in Casablanca, Nour-eddine offered us a breakfast that immediately restored us. He then showed us the basics of the city and we never had any trouble getting around the city and back to the hotel. The breakfasts during our four night stay were consistently delicious (and lovely when served on the rooftop terrace) as were the dinners at the Riad, which were superb and very generous in portion. The rooms were very comfortable, clean and well-appointed, with wi-fi that functioned perfectly.

Nour-eddine and Zahra were both incredibly warm and gracious hosts and made our stay truly memorable.

I would add that Riad Anjar has a terrific location quite near the Djemma el Fna, but at the same time offering a true relaxing respite from the incredible energy of the city. I would recommend this Riad to anyone traveling to Marrakech.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2012 via mobile

Couldn't Recommend this place highly enough. really welcoming staff, comfortable rooms, immaculate throughout and the location is only 5 mins from the main square. Would definitely recommend to any one (I have have already recommended to work colleagues). Norre-edenne was charming and couldn't do enough to help.

Stayed March 2012
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Sheffield
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2012

Stayed for 3 nights and had a brilliant time. From being met at the airport to being taken back to the waiting cab on departure.
The whole property is very high quality, and the service absoloutely 5 star, perfect position in the old town.
Would definately go back or recommend to anyone.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Anjar

Address: 4 Derb Snane | Mouassine, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #112 of 461 hotels in Marrakech
Price Range (Based on Average Rates): $$
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