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“Excellent place to stay.” 4 of 5 stars
Review of Riad Bahia Salam

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Riad Bahia Salam
4.0 of 5 Small Hotel   |   61 Avenue Hommane El Fatouaki | Arest Lamaach, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #400 of 1,035 Marrakech B&B and Inns
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Excellent place to stay.”
4 of 5 stars Reviewed January 1, 2013 via mobile

Very nice ant quiet place to stay, central in the Medina. Hotel is clean, staff is very friendly, rooms are nice and well decorated. A real surprise...for those who want to sleep late in the mornings, use earplugs, because the Imam can wake you up with his call to prayer very early..

Stayed December 2012, traveled with family
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220 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Sohar, Oman
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 14, 2012

The riad is very conveniently located from Jemaa El Fnaa, the medina and restaurants. The room we stayed in was very clean, though rather small. Water in the shower was not hot enough. The food was average and restaurants close by are a better choice. The breakfast served was cold. Unlike the other riads, here one does not get the traditional Moroccan welcome with mint tea and a short conversation - it's rather impersonal and more like a hotel.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Leiden, The Netherlands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2012 via mobile

Me and my boyfriend didn't stay at the hotel, but went there for a massage. It was no problem at all when we asked if we could see the spa first. Booked 2 massages, we could go together. It was a really nice experience, friendly people and a really really good massage. If there's one thing that can be changed it would be the music. I'm not that of a Celin Dion/titanic lover. Other then that it was great!

  • Stayed November 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
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Kapellen, Belgium
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2012

Very clean, very friendly staff. Beautiful room - suite -, clean, nice decoration! Spa is very good. Breakfast was correct. Perfect location to visit the medina. Price is more rather low for what you finally get.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ouarzazate, Morocco
Top Contributor
78 reviews 78 reviews
54 hotel reviews
Reviews in 53 cities Reviews in 53 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed October 27, 2012

I stayed one night here with my sister, we got a deluxe twin room with a price reduction from the friendly reception man. breakfast was on the terrace. the hotel is very clean and everything is new. the riad is located in the edge of the medina, very close to jemaa and fna and koutoubia. the access is made from the outside road so you avoid the hassle of the medina which is perfect if you're driving and need a parking (just located in the other side of the road).

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Hadlow, United Kingdom
Top Contributor
154 reviews 154 reviews
68 hotel reviews
Reviews in 82 cities Reviews in 82 cities
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed September 21, 2012

We spent three nights in this Riad, and loved it. The location is great - just 5-10 minutes walk from the main square - although the pavements between here and the Jemaa el Fna could do with an upgrade! The staff were exceptionally helpful, breakfast on the sun-drenched terrace was a real treat, and the inhouse spa offered a great range of treatments including full body scrubs, massages, manicures, pedicures etc - at very reasonable prices.

Room Tip: It is worth paying a bit more for a Superior Room
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
57 reviews 57 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed July 26, 2012

After staying in a great Riad in Fes my girlfriend and I were looking forward to another nice Riad in Marrakech. We chose Riad Bahia Salam because of the good reviews on booking.com and tripadvisor.
Upon our arrival on 21st July in Marrakech it was extremely hot with an outside temperature of around 45 degrees centigrade! The location is 5 minutes walk to the Jamaâ El Fna Square however the street is very dirty and there is refuse laying along the street everywhere. We walked into Riad Bahia Salam and checked in for our six night stay.
We had booked a suite however the room size was not big. We were escorted to our room and immediately noticed there was a very bad mouldy and stale air smell coming from the air conditioner. The room temperature was not very cold and although you could adjust the temperature and fan on the remote the fan did not increase.
The bed was quite hard with hard pillows. There was two more pillows in the wardrobe however they were also quite firm. So okay if you like hard bed and hard pillow.
The fridge was adjusted to the coldest setting however the drinks inside were not cold.
After about 10 minutes we couldn't stay in the room any longer as the smell was so strong.
We moved to another room on the higher floor but it was very hot inside. Thinking the air conditioner would quickly cool the room we didn't worry. The air conditioner however was running on 18 degrees and although you could activate the different fan modes on the remote nothing happened. Trying to cool down I had a shower. It was a bath and not a walk in shower. The water pressure was really low and there was no where to put the shower head so you had to hold it with one hand. The mini bar had the same problem, it was already turned all the way up but drinks inside were not cold. After 30 minutes of sweating and the air conditioner not lowering the temperature in the room we had to move.
Our third room was back on the ground floor but they didn't have any other double beds so we had to take two singles.
Again there was the same problems with the air conditioning. The fan could not be adjusted and the room temperature was not cold. Unless you stood directly in front of the unit you would get hot and sticky. The mini bar was the same, not cold and the beds and pillows very firm. The shower was a walk in but the water pressure was also low.
In all the rooms they had a sign stating no outside food or drinks were permitted!
The following morning we went up to the Breakfast on roof. A female staff member behind bar had her feet up and was asleep. After waking her up she set up our table, when she put down the place matts numerous ants came out which then proceeded later to walk over our food and drink glasses.
We decided we could not stay in this place for the 6 nights with the extremely hot temperatures outside there was no way we could endure such hot rooms and other poor standards.
When we spoke with the lady at the front desk she informed us that booking.com had paid them already and that we had to contact them. This is clearly not true as booking.com clearly state on your reservation they "will never charge you card"
Later I checked my statement and Riad Bahia Salam had charged my Visa card the full 6 nights. Even though I was never presented with any bill or signed anything!
Cancellation policy:
• If cancelled or modified up to 2 days before date of arrival, no fee will be charged.If cancelled or modified later, 100 percent of the first night will be charged. In case of no-show, the total price of the reservation will be charged.

The above Cancellation/Amendment policy clearly states the Riad can only charge one night but it seems they just don't care and think they can do whatever they like. BEWARE!

Room Tip: Dont stay here, standards are poor and they will steal from you!
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  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Bahia Salam

Address: 61 Avenue Hommane El Fatouaki | Arest Lamaach, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #400 of 1,035 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Bahia Salam 4*
Reservation Options:
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Also Known As:
Riad Bahia Salam Hotel Marrakech

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