We booked 2 rooms for 5 people, for 4 nights in this Riad. We arrived at 9pm, after a long trip from Fes and the first thing we were asked to do was pay for the rooms. We were perhaps spoiled in Fes with our amazing hosts, but this was jarring. No hospitality.
Perhaps our expectations were too high, but when we saw 97% on TripAdvisor, we thought we'd made the right decision. But this was not so.
We had booked through booking.com and knew we would be charged in local currency, however, when they gave us the Euro price as well we noticed that they had €100 more than our 'total' price. Then the city tax was added on. They said they did not understand what we were talking about and because i had all of my paper work digitally we could not access it until they gave us the wifi code. (note to self, take printouts always)
We then received a list of 'DO NOT's' from management, not a polite list of 'we would request that customers..'.
They ask you not to talk 'loudly' in your rooms or at breakfast. But as the acoustics are so bad, that basically means you must whisper. At breakfast one morning (9am) when my friend laughed, we were told to be quiet.
Once in the room there were several broken tiles in the sitting area which we both tripped and damaged bare feet.
There was no door on the bathroom, and as friends sharing, this was not ideal. We hung a scarf for modesty.
The toilet door jammed against the floor every time you opened it and did not lock.
The hot water would cut in and out, making showering more of a sport than a function. (travelling in winter Morocco is a chilly place and a hot shower is a must).
There were no toiletries provided, other than a bar of soap.
The drains in the shower and sinks did not drain and you ended up standing in a few inches of water.
On the plus, this is very conveniently located, yet still quiet enough if you want a peaceful.
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