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“Excellent Hospitality and Beautiful Riad” 5 of 5 stars
Review of Riad Zen House

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Riad Zen House
230, Arset Ben Brahim, Arset Ihiri | Bab Doukkala, Marrakech 40000, Morocco   |  
Hotel website
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Hotel amenities
Ranked #139 of 461 hotels in Marrakech
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent Hospitality and Beautiful Riad”
5 of 5 stars Reviewed November 27, 2012

We stayed in the Kahlife Suite at the Riad Zen House for ten days at the beginning of November 2012 and it made our first visit to Morocco an unforgettable experience. The serene and beautiful Riad Zen House is hidden behind a large wooden door amongst the small alleyways of the Medina and it gave us a truly authentic experience. Carla and Miloud made our stay even more memorable as they were very knowledgeable about Marrakech and the surrounding areas and their lovely staff were extremely attentive. The trips organised by the Riad were excellent and thoroughly recommended. We discussed the evening's menu with Carla each day and she provided a wide range of excellent authentice cuisine and was more than happy to advise us on all the options available. We would thoroughly recommend a guide for the first couple of days which really helped acclimatise us to the hustle and bustle of the souks (yes you will get lost !!) and the main square which were easily accessible by foot from the Riad. Bring lots of money if you do plan to visit all the beautiful silver and textile shops you will need it! A trip that we will not forget in a hurry and would definitely recommend.

Room Tip: We stayed in the Kahlife Suite which was very large with a huge bathroom. The only small downside o...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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31 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Shrewsbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 27, 2011

Zen House Riad is conveniently situated close to Bab Yacout entrance to the Medina with taxis nearby, but it is also easy to walk, via the many narrow streets, to the Souks etc. - an experience not to be missed!! Zen House is very comfortable and the staff are extremely helpful and knowlegeable, nothing is too much trouble and their spoken English is also excellent. This is the very best way to have a really authentic experience of Marrakech and by staying in a riad you get a true feeling of Morroco and the peace and calm of your residence after the frantic excitement of Jemaa El Fna (the main Square both day and night) and the many Souks. Highly recommended.

Room Tip: We enjoyed the Red Room but each one is similar in size but all have their own unique design
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Colorado
Top Contributor
132 reviews 132 reviews
46 hotel reviews
Reviews in 54 cities Reviews in 54 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed April 12, 2011

Good points: Breakfast on the roof was wonderful. Lounging on the roof terrace under the umbrellas. Sitting on the balconies using our computers. Very friendly staff that went out of their way to meet all our requests. The ambiance was fun. It was easy to meet and visit with the other guests. The location was very quiet -- easy to sleep. Close to Grand Taxi stand just outside the wall for fast access to the medina and main square

Disappoointments: The place needs a tune up and face lift and a spiffing up. The room was cleaned every day but custions were faded, carpets were wearing, etc. We were happy we stayed in the Red room. All the guests wanted that room. No one wanted to stay in the most expensive room because it was very dark, no windows and on the first floor next to the reception. Not easy to find your way through the old walled city to the main souks and square.

Room Tip: The Red Room
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  • Stayed March 2011, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 12, 2011

My husband and I were fortunate enough to stay in the Zen House last month... What an amazing property... We had an easy transfer from the airport to the Riad, truly top notch accomadations, clean, beautifully decorated room, with great ambiance.... We were able to stay in several different rooms, due to the lack of occupancy, which I know had to do with the uphevel within N. Africa (NOT Morocco). However, throughout our time in Marrakech, I never felt any threat of danger or violence or political turmoil... We are Americans and felt EXTREMELY safe and secure within Marrakech and especially the Riad Zen House... They spoke excellent English and were great hosts during our visit.. Breakfast was wonderful and beatifully laid out each morning... My fondest memory was of listening to the call to prayer and the children laughing in the Medina outside our Riad while watching the colors fade at sunset, all the while sipping wine on top of the roof top patio... A perfect moment in time, truly poetry in motion...

Stayed March 2011, traveled as a couple
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California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2011

My fiance and I had a great time staying at this riad near the wall of the medina. Carla (owner) and Mourad were very accommodating, helpful and welcoming. We don't speak French or Arabic, and they helped us with spa appointments, dinner reservations, and a tour to the mountains. We'd recommend this riad!

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed November 25, 2010

The riad was beautiful with great attention to detail. The rooms were comfortable with huge bathrooms. The rooftop dining was wonderful and we had a great dinner served to us. The riad also arranged our driver throughout Morocco who was absolutely lovely. And they recommended a great spa in Marrakech. The outstanding cook gave us a cooking lesson. Our experinece was memorable.

  • Stayed November 2010
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2010

We stayed at Zen House for 5 days in October and found it to be a lovely oasis in the Medina in Marrakech. While it was too long to walk to the Square (unless you could decipher the route), it was a short taxi ride to the center. The Riad treated you like family, the rooms were lovely and the common rooms allowed you as much spae as you needed. I particularly liked the personal attention by the staff, including tea in the afternoon. Carla and Meloud were wonderful hosts, as were the rest of the staff.

  • Stayed October 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Zen House

Address: 230, Arset Ben Brahim, Arset Ihiri | Bab Doukkala, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #139 of 461 hotels in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
A Home Away from Home, Riad Zen House is ideally located in the center of Marrakech, inside the fortified walls tucked away in a quiet neighborhood between the Jemma el Fna Square and the Majorelle Gardens in the new city. It is a haven of peace. Carla, Miloud and their team will accompany you throughout your trip making it a memorable one, including organizing the outings you wish to take with our private minibus. ... more   less 
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