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“Everything we hoped” 5 of 5 stars
Review of Riad Cherrata

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Riad Cherrata
3.5 of 5 Guest house   |   Arset Elhouta Derb Cherrata 25 | Medina, Marrakech 40 000, Morocco   |  
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Hotel amenities
Ranked #26 of 1,126 Marrakech B&B and Inns
Certificate of Excellence
Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Everything we hoped”
5 of 5 stars Reviewed May 6, 2013

To be honest, I thought some of the previous reviews had to be fake, as the first few sentences of many of them are pretty similar. But I was dead wrong--Riad Cherrata was fantastic and Valerie was awesome. She hosted my wife and I for two nights and did everything she could to make our stay and experience at comfortable as possible. She provided us a complimentary cell phone to use, hand-drawn maps, and made all of our meal reservations at good area restaurants (as we didn't speak French or Arabic). The interior of the riad itself is beautiful and the complimentary terrace breakfast every morning couldn't be beat; we also stayed in the Maillechort room, which was spotless. Valerie even made a point of walking us out to our taxi to say goodbye as we left for the airport--we couldn't have asked for more for our first trip to Morocco. Fantastic--thank you again Valerie!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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274 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Eastbourne, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2013

We stayed in the Sabra suite which was beautiful and, like the whole Riad spotlessly clean.

The Riad is definitely a haven of beauty and calm in the midst of the chaos of the Medina! For convenience it would be hard to beat, the famous "square" and the souks are just a few minutes away on foot, however, as mentioned by other guests, the truly outstanding feature of this Riad is Valerie herself, she ensures that each guest has as much or as little attention as they need, and everyone is personally drawn maps by hand by Valerie as she explains each step of the journey you wish to take, you are of course also supplied with the usual tourist information maps as well as a local mobile in case of emergency and a wealth of personal knowledge of the area is yours for the asking.

I would recommend Cherratta to anyone looking for a Riad with panache (as one would expect from a chic French hostess), my only word of caution in an honest review would be that the "call to prayer" from the mosques can be heard early in the morning, having said that, although I heard them every morning, my husband didn't hear them once...!!!.A final word of warning, Friday is the religious day in Morocco and the early morning call to prayer goes on for longer than usual. This is the only downside to actually staying inside the Medina walls, bear in mind that anywhere you stay within the walls you will hear the call to prayer.

The toiletries supplied in the bathroom were so lovely that I "googled" them upon my return to the UK and discovered that they are an expensive and authentic local range with Argan oil.

And finally, the breakfasts are huge! I have certain dietary needs which were accommodated brilliantly.

Room Tip: The Sabra suite is far larger than the others and was excellent value for the lovely room and ensuit...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 29, 2013

... this is simply an amazing place to stay in Marrakech. Already a wonderful city, it was improved no end by Valerie's warm and attentive hospitality; knowledge of the city including hand drawn maps and recommendations; delicious, homemade breakfasts and a calm and cool riad in the midst of the bustle of the medina. We cannot thank Valerie and her team enough - they made our holiday with endless thoughtful touches. This level of service is a rare treat.

Do please book - you will not be disappointed.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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fliess
1 review
5 of 5 stars Reviewed April 28, 2013

Riad Cherrata is a haven of calm in the medina. Valerie was so hospitable and helpful, as others have said she spent time drawing us maps, walking us to a nearby restaurant on the first night, booking a hammam and massage for us etc. We also had an evening meal in the Riad which was the best meal we had in Marrakesh, and I would definitely recommend this to anyone staying. It was our wedding anniversary and Valerie presented us with a small gift of an essential oil that I'd asked her about earlier. These little touches make it truly wonderul place to stay.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 23, 2013

We have never before experienced such great service and attention to detail anywhere in the world. We were so surprised the place was only a 3.5 star! Valerie (the owner) did everything she could to help make our stay comfortable, plus much more. We definitively recommend Riad Cherrata to anybody planning to visit Marrakech.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

I'd recommend staying at the wonderful Riad Cherrata if you're visiting Marrakech. Valerie, who runs the Riad greeted us with mint tea and pastries before taking the time to explain where all the sights are on a map. She then walked us to a nearby restaurant as it was late when we arrived and explained to the owner we would pay tomorrow once we'd changed some sterling. Valerie even provided us with a mobile phone for our entire stay and said we could ring her any time.
The team of staff are always smiling and provided superb fresh baking each day for breakfast. Perfect, 5 star service in a traditional setting.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2013

My wife and I stayed at Riad Cherrata over the Easter Week and as most other guests, we had the most unbelievable time! It needs repeating, Valerie is a host like no other! Warm, knowledgeable and always willing to help. Riad Cherrata is truly like a home-away-from-home. The entire building is spotless, with beautifully simple bedrooms and bathrooms. Located just outside the main soukhs, Riad Cherrata provides guests with the tranquility required after a busy day haggling and fighting crowds. Nothing prepares you better for the day ahead than the carbo-loaded feast of breakfast, filled with delicious pastries, preserves and yoghurt freshly prepared by the resident chef.

If you're looking for a riad in Marrakesh, don't consider anything else.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Cherrata

Address: Arset Elhouta Derb Cherrata 25 | Medina, Marrakech 40 000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #26 of 1,126 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Riad Cherrata 3.5*
Number of rooms: 4
Official Description (provided by the hotel):
Riad Cherrata is ideally located on the edge of the medina, at 10 minutes walk from Jemaa El Fna Square and 8 minutes drive from Golf Amelkis, Golf Royal and Golf Al Maaden... Reachable by car, a car park is available nearby. The sober elegance and a discreet luxury appeal to this little Riad. Everything has been though to make your stay a true pleasant and refined experience : a meticulous decoration, a range of tasty Moroccan Cuisine (on request). You can also savour a traditional mint tea with Moroccan pastries by its refreshing small pool and fountain. THE PATIO This little house privileges intimacy where << Tailor-Made>> is a philosophy. We do wish to answer our guests' desires and make them enjoy the best of our wonderful mythic city of Marrakech. Riad Cherrata is the perfect alliance between the tradition of architecture, noble materials of Morocco and modernity, providing a serene and calm atmosphere. The lounge, the cosy elegant rooms and the three terraces (including one with panoramic view on the Atlas Mountains and Koutoubia Mosque) are such a haven of peace. THE ROOMS Every room is equipped with all modern comfort : Split Air conditioning & heat system, individual safety box, plasma screen TV (on request), and a particular attention was given to the quality of beds. SABRA Junior Suite : Is the largest double room, with a sitting area, located on the first floor (no lift) - Double bed (Baldachin) - Extra bed available - Split air conditioning & heat system - Individual safety box - Bathroom with shower - Hair dryer Decoration combines refinement, comfort and tradition. ... more   less 
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Also Known As:
Riad Cherrata Hotel Marrakech

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