We arrived at the Riad via an organized taxi and were greeted with tea and some bites. We were welcomed and given great directions/brochures of all that Marrakesh has to offer. Valerie booked everything for us, made sure cabs were at the right place to pick us up, and drew out personal maps to help us find our destination. This was absolutely ideal for my friend and I, two female university students, to experience the city. The city is something to see. No doubt about it you have to be aware of your surroundings, don't stay out late. It is not safest vacation I have ever taken but be gracious to people, smile and say thank you. I felt well taken care of at the Riad Cherrata having been given a cell phone and knowing that Valerie was looking after reservations and our itinerary. I would highly suggest going to the Hammam and doing the dinner/horse show outside the city in the desert (one price for the transport-show-food). We continued on to Essourira by bus. Valerie helped us get the tickets and a ride to the station, she even was gracious enough to plan to have a taxi come pick us up from the station 3 days later after we had returned from the other leg of our journey. She was truly amazing! Also, the breakfasts are huge and out of this world!!