Just returned from a 5 day trip which my wife booked via secret escapes (travel agent: Fleetway Travel). As some people do, I researched this hotel and Marrakech in the weeks leading to the trip through TA and other sites & was somewhat concerned over some of the reviews. But we had already booked so had no choice but to hope for the best. To be honest, the hotel was not bad at all. The staff were really friendly and helpful in general. Ask for a pool facing room.
We did however have a free hamman as part of our deal, but the steam room was not very 'steamy' and the balck soap was just some oil with no exfoliating bits, the jacuzzi was cold so I would recommend having a spa experience somewhere else. The Spa staff were not very attentative.
Food is very average, but we ate out most of the time (one night we went to Comptoir Darna Restaurant (avearge food but made u witht he fantastic belly dancing show), and a couple of times we ate at Al Mazaar).
There is free WiFi which only seems to work in the foyer, but there is a complimentary PC in the foyer connected to Internet which you can use at your leisure. Make sure the keyboard is set to Francais as the qwerty set up is different to UK.
Check out is at 12, but you can leave you baggage at the hotel if your transfer is later.
There is a complimentary hotel shuttle to the Medina around 6 times a day and it stops off outside Hotel Tazi, which is the same location for the return shuttle.
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- Also Known As:
- Zalagh Kasbah Hotel Marrakech