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“Excellent service” 5 of 5 stars
Review of Ksar Anika

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Ksar Anika
Rue Makbara des Juifs | Mellah, Marrakech 4000, Morocco   |  
Hotel amenities
Ranked #140 of 1,037 Marrakech B&B and Inns
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Excellent service”
5 of 5 stars Reviewed June 2, 2013

The staff went above and beyond to accommodate and anticipate our needs. A very inviting atmosphere, with beautiful sitting areas and a cozy lounge. The staff was gracious and attentive. This stay was nearing the end of our trip so we had grown accustomed to good service, but they made quite an impression, all the way to the end when they delivered coffee and juice to our rooms at 3:30am when we were getting ready to leave for the airport. Exceptional.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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146 people have reviewed this hotel

Traveler rating
    117
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26
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 9, 2013

A palatial Riad with truly luxurious decor and a team of staff always willing to help. The pool area is beautiful with the usual Moroccan style courtyard, our room had its own private balcony along side the pool.
Hard to be critical of this hotel where nothing was too much trouble, breakfast whereever you wanted it. in your room, in the dining room or on the sun terrace. we tried them all. Would just make these points, alcoholic drinks in the hotel are very expensive and its location is app 20 mins walk from the centre. we were pestered quite a bit by unofficial guides and sellers on the roads leaving the Riad, at night we felt they were quite intimidating to the point of feeling slightly unnerved.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
57 reviews 57 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 7, 2013

This riad was our first experience of accommodation in Morocco, chosen by our tour company. It lived up to our highest expectations and as a real treat we were given the large room on the ground floor with its own small verandah beside the serene "splash pool". The riad was full of interest with a gallery level followed further upstairs by the extensive roof terrace. It was fascinating peering over the rooftop walls onto the road below, just taking in the madness of the streets with every type of transport coming and going from this exciting city. The riad overlooks the Jewish cemetery and is on the edge of the Medina.
Walking home as night falls could be a bit edgy if you are alone as you have to pass some dodgy areas, but in couples or groups it's fine. Otherwise take a taxi.
The riad staff are very friendly but discreet. I will always remember watching one young male member of staff taking great trouble to set a table for an evening meal, carefully setting the places and laying rose petals on the white linen. Not sure how many young men in UK would do this?!

Room Tip: Try to get the corner room 14 on the ground floor.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 21, 2013

This riad is a real find just ten minutes walk from the souks. The staff are exceptionally helpful and friendly and the rooms well fitted out and clean as a whistle. The terrace around the small pool and the one on the roof are extremely comfortable with plenty of loungers and relaxing spaces.
My daughter had a lovely pedicure there too. We also dined in the riad one night and had an excellent meal.
One tip is to book a return taxi when you head out in the evening as taxis are not keen to head into the complicated one way system around the riad. You will have to pay more but worth it.

Room Tip: Ask for one of the upper floors.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsbridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 16, 2013

Quality of the highest. The appointments, rooms, furniture, decor all contribute to the serene atmosphere. The food was the best we eat in Morocco and the staff were lovely, just the right amount of attention. There was a real desire from the staff and management for you to be totally happy. The riad is not large, it has been finished in a traditioinal style so it felt like staying in someones home not an hotel.

Room Tip: Our rooms were on the same side as the front door on the ground floor. There was the inevitable ear...
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorset, England
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 10, 2013

This Riad is a tranquil hideaway from the hustle and bustle of the Souks. Once the front door is open you are in a different world and the staff are quite amazing. Very happy and helpful staff (who love to practice their English) - always in the background but there when you require them. Lovely roof top terrace for sunbathing or relaxing. Certainly somewhere we would return to.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Formby
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2013

We stayed for four nights 12th - 16th March. The stay was perfect from start to finish. The riad is immaculately clean throughout and very well designed. The service is better than that of a five star hotel, your glass will never be empty. The staff go out of their way to make the stay extra special. We ate lunch in the riad everyday as the food was so delicious and the setting so beautiful. They also offer a good selection of wine to accompany your meal. The rooms are very spacious and classically modern. The pool area is very tranquil as is the roof terrace. If we visit marrakesh we will stay here again. Thank you to Ksar Anika for making our stay so special. Richard and Emma

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ksar Anika

Address: Rue Makbara des Juifs | Mellah, Marrakech 4000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Room Service Suites Swimming Pool
Hotel Style:
Ranked #140 of 1,037 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Ksar Anika - an oasis of peace in the centre of the medina of Marrakech. Designed and built from ground up by the owners of Dar Anika it is intended to be your home from home where your holiday can be as exciting or as tranquil as you would like it to be. A blend of traditional and modern decoration lightens a traditional riad design: space, light, peace and tranquility in the centre of the souq. ... more   less 
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Also Known As:
Ksar Anika Hotel Marrakech

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