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“Beautiful hotel, excellent service” 5 of 5 stars
Review of Riad et Palais des Princesses

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Riad et Palais des Princesses
37, 41 Derb Jamaa, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #190 of 462 Hotels in Marrakech
West Sussex
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Beautiful hotel, excellent service”
5 of 5 stars Reviewed January 4, 2013

Staying at this hotel was a great way to kick-start our romantic holiday in Morocco. Rooms were simply beautiful, excellent communal outside terrace spaces, excellent, welcoming staff. The breakfast complete with olives, pancakes and lemon drizzle cake was a dream.

The hotel, although down a small street, is handily close to the main square. If you are booking a airport transfer to the hotel, be aware that the last 5 mins of the journey will be on foot as the hotel can't be reached from the road. Once you are inside the building, it is magic.

Room Tip: Our ground floor suite opened up onto the central courtyard and reception area. Next time I would tr...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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201 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
London, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 8, 2012

The Riad was was really beautiful, like something out of a book from the romantic poets. Nothing was too much trouble for the management and staff there.
The rooms were fantastic, the location perfect, the sun terrace peaceful and comfortable.
All in all it felt like authentic Marrakech. I would most certainly recommend this as the place to stay, whilst the big hotels looked fantastic, this was for me the essence of Morocco.

Room Tip: Each room was unique but the balcony rooms were really beautiful
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 26, 2012 via mobile

As a female single traveller arriving in Marrakech for my first visit, i was anxious to make sure I could be collected from Marrakech airport and taken to this Riad. I emailed the manager my flight details and received a prompt reply that my airport pick up was booked
I arrived at 7.30 pm at Marrakech airport to find no one waiting for me and when I called the Riad only a recorded message greeted me.
Being a braveish sort I found a taxi to take me to the medina but of course the driver then couldn't walk me to the door as it is in the traffic free area so I had to rely on a street porter to show me the way.
Finally arriving at the Riad the manager told me my pick up had been sent at lunchtime as he had misread my email. I was not offered the famous mint tea or made to feel particularly welcome.
That said, it's a beautiful restored mansion house with fabulous decor right in the heart of the action. Just make sure you're prepared to find it yourself!

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 20, 2012

I booked a trip to Marrakech for my boyfriends birthday - I had no idea where to stay but I was told we must stay in a Riad (having been I certainly agree). Make sure that where ever you do choose to stay it is inside the Medina which is the walled city. There is much less of a Marrakech feel outside of the Medina, if you are going to Marrakech you need to be right in the thick of it all!!

When you arrive in the taxi he will take you as far as you can get into the small windy streets, then he will take you to your Riad by foot...I would definitely book a taxi with your hotel/riad on the way there, it will be about 150-160 dirhams but I would recommend getting a taxi back yourself. Once you know your way round and have got used to haggling you can get a taxi for 100 dirhams, maybe even less!

Walking down the windy street on arrival, all you can see are the small streets and bricked buildings with no windows and then you arrive at the Riad which is nothing to look at on the outside but once you walk through the door you are welcomeed with a wonderful sense of peacefulness and calm.

The beautiful fountain in the centre, the open roof as you look up and the smell of Mint Tea to Welcome you!

The Riad is in a perfect position, it is so close to the main square (Jemaa el-Fnaa) but it is so peaceful, you can not here a sound of the outside chaos.

The rooms are very pretty, there are even Rose petals in the toilet and the roof terrace is very nice, especially on a sunny morning.

Breakfast is a mix of cakes, bread, pancakes and omelette - I suggest filling yourself up on this and then go out exploring.

The main square is both weird and wonderful, you will see Snake charmers, men with Monkeys, acrobatics, beggars, children trying to sell you a pack of tissues and lots more crazy things.

Make sure you experience it all - the best bit about our trip was getting lost in the Souks. There are so many stalls in all different directions, but don't worry you will always make your way back to the main square.

Some people will just point in the direction of the square without you even asking, they just assume you are lost.

We did get caught out one time and followed a man saying he would take us back to the square but it turned out he was taking us to a Tannery (which turned out to be very interesting but smells terrible!!!!) so after we had been in the tannery, visited the guy who crafts the leathers into shoes, rugs, bags etc, brought some souvenirs and paid them for showing us round we were eventually sent in the direction of the square!

Never pay the asking price - always go for half the price, start low and work your way up - if you walk away they will shout prices lower and lower until you turn around and say OK!

There is a nice restaurant on the side of the square, it is called something like Glass house, they do a very nice hot chocolate. You can sit for hours just watching the goings on in the square - it is never ever silent!

Be prepared to be woken up at 5.30 am by prayer time, there is no getting away from it as it comes out of loud speakers from all the tall towers dotted around the City.

We went from Wednesday (arrived at 11am) and left on Saturday evening which was a perfect amount of time.

On Fridays and Sundays the king goes out and you can visit Agdal Gardens, you can walk through hundreds of Olive Trees and go to the large pool to see all the massive Carp - be careful of people just walking up to you and start talking to you about where you are, they just want your money, if you kindly give them a few dirhams they will even say I would like more!!

A tip for young ladies...even if it is hot wear trousers and a t-shirt. Don't go out with hot pants and a revealing top on, you need to remember you are in a Muslim country and need to dress accordingly!!

November is a great time to go, we had no rain, just lots of sunshine and about 23 degrees each day!!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 16, 2012

The riad is in a perfect location 2 minutes walk from D-Jeema El Fna, right in the heart of the Medina. Rooms are fantastic! Very nice room deco and touch. ( Rose petals spread on the bed and bathroom every day)
Staff are nice and helpful and not intrusive at all, just what you need when running away from the main square.
We had a room right in the courtyard which is not the best for privacy as there are always people hanging around outside your door. Try to avoid room 7 ;)
Breakfast is the only downfall as it is mainly a bread feast.
Overall it is a great place to stay in Marrakesh, excellent value highly recommend.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 13, 2012 via mobile

Excellent location, 2 mins walk from Jamma el Fna and about 5 mins walk from souks. Hotel manager Speaks good English and has been very helpful in all aspects. Great rooms, loved the interior deco. Superb in cleanliness, every inch of the riad had been well looked after. The domestic staff don't speak English but they all trying to help as much as they can. We took the advice from other travellers of booking airport transfer via the hotel, its a bit more expensive but at least we didn't get lost and went straight to hotel after landed in Marrakech airport. Breakfast was the only downfall of the hotel as all they served was bread and bread and more bread!!! Could be better if they have more varieties in breakfast. Overall it's a wonderful hotel, and it actually made u feel like a princess!!! Highly recommend!!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 11, 2012

Really enjoyed our stay here - the room was lovely and clean and the staff were very helpful. There were some really thoughtful touches in our room - such as fresh rose petals scattered everywhere each day! The riad is located literally 2 minutes from the main square and souqs in a very lively and bustling area, but from inside the riad you'd never be able to tell! It really was an oasis of calm. The breakfast each morning was lovely, with fresh orange juice, homemade cake, bread etc. I would definately stay here again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad et Palais des Princesses

Address: 37, 41 Derb Jamaa, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#77 Spa Hotel in Marrakech
#128 Family Hotel in Marrakech
#152 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Number of rooms: 14
Official Description (provided by the hotel):
Located in the district of Riad Zitoune El Keddim inside Marrakech Medina, at 2 minutes by foot of the famous place Djemaa el Fna, the “Riad et Palais des Princesses” is a charming guest house based on Oriental traditions. The “Riad et Palais des Princesses” have a total of 14 rooms and suites of Mauresque and contemporary style. All our rooms are entirely air-conditioned and have a wifi access. ... more   less 
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Also Known As:
Riad Et Palais Des Princesses Hotel Marrakech

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