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“Brilliant hospitality!” 4 of 5 stars
Review of Riad et Palais des Princesses

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Riad et Palais des Princesses
37, 41 Derb Jamaa, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #189 of 461 hotels in Marrakech
Bristol, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Brilliant hospitality!”
4 of 5 stars Reviewed November 13, 2012 via mobile

Excellent location, 2 mins walk from Jamma el Fna and about 5 mins walk from souks. Hotel manager Speaks good English and has been very helpful in all aspects. Great rooms, loved the interior deco. Superb in cleanliness, every inch of the riad had been well looked after. The domestic staff don't speak English but they all trying to help as much as they can. We took the advice from other travellers of booking airport transfer via the hotel, its a bit more expensive but at least we didn't get lost and went straight to hotel after landed in Marrakech airport. Breakfast was the only downfall of the hotel as all they served was bread and bread and more bread!!! Could be better if they have more varieties in breakfast. Overall it's a wonderful hotel, and it actually made u feel like a princess!!! Highly recommend!!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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179 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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london
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 11, 2012

Really enjoyed our stay here - the room was lovely and clean and the staff were very helpful. There were some really thoughtful touches in our room - such as fresh rose petals scattered everywhere each day! The riad is located literally 2 minutes from the main square and souqs in a very lively and bustling area, but from inside the riad you'd never be able to tell! It really was an oasis of calm. The breakfast each morning was lovely, with fresh orange juice, homemade cake, bread etc. I would definately stay here again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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liverpool
Top Contributor
70 reviews 70 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 31, 2012

Got off to bad start when taxi from hotel did not pick us up from airport. Couldn't phone hotel because telephone number shown on booking.com reservation was a french tel no.
Approach to hotel was a bit off putting at first - down narrow alleyways, but once there the riad was lovely with ttraditional morrocan features. We could sit and relax drinking mint tea whilst we checked in. Our party had 3 rooms. One person complained about power of water in shower, but apart from that everything was very good.The main doors were locked at night, but we had keys to get in and once inside it was very quiet. The call to prayer woke us up early, but that is expected in a muslim country. The staff were very welcoming. The breakfasts were wonderful and the girls would talk to you if you tried a little french and sign language. We arranged a couple of trips with a guide through the manager and these were very good.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Luton
Top Contributor
137 reviews 137 reviews
26 hotel reviews
Reviews in 50 cities Reviews in 50 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed October 19, 2012

I booked this through booking.com who had an excellent deal. My friends had never been to Marrakech and loved the tranquillity of the surroundings. Although the rooms are not massive, they have special little touches - all of the towels and dressing gowns are embroidered with crowns and the riad name, roses everywhere including petals scattered fresh on the bed each day. The towels are changed everyday if you wish them to be but they are trying to be more eco-friendly and have notices which state only ones placed in the shower/bath will be changed.
The breakfast was plentiful for us - the coconut cake was fabulous. If you wanted it on the terrace, I advise you ask the manager as the cleaners/cooks did not speak English.
We also had dinner here on our arrival which was just enough and served on the terrace as requested.
You may wish to note that the riad does not serve alcohol but we had taken our own and they were happy to provide glasses. Also, no plunge pool which many of the other riads have - definitely needed if staying more then 3 days in the heat.
The only other thing was that although I understand for the comfort of other guests, common areas were closed at 10pm to keep noise levels down but as a group it made it awkward and so it would be better if they could at least extend this until midnight (and trust guests to be more considerate). Also, the terrace could have been opened earlier than 8am as it would have been nice to take advantage of the quiet especially as an early riser!
Good location and good staff.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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UK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 12, 2012

tipical ryad, could be better, but everything there is simple. Lovely people, but poor breakfast and the towels were not changed daily. I had to ask every single day for clean towels. The mosque is near by, so in the middle of every night I used to woke up with my heart in my mouth, scared.... the first night, that sound/noise scared the s*** out of me... I thought we were under attach, specially if you stop thinking about the location of this ryad, and the little hidden ways you need to walk to make your way from the town to the ryad... it was great, and believe me, I would do this again! but would stay in another place tho...

Room Tip: Room is lovely, that you want to copy the designs to have a room like that..
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  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bristol, United Kingdom
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 11, 2012

When our guide escorted us through a maze of alleys to Riad des Princesses, I thought we'd never find our way out again, but it was actually quite close to the main square of Jemaa el Fna. We were greeted with mint tea and nibbles, but once we filled in the paperwork and were escorted to our room, we never saw anyone again. It's not that they were unfriendly, they just weren't there. A decent breakfast was served by totally silent women, which made us a bit uncomfortable. Our first room was on the top floor, which was nice in that it lead directly out onto a lovely patio but not nice in that our bathroom was separated from the bedroom, so we had to get dressed just to go to the loo or have a shower. It was also noisier than other rooms because the window was above most roof levels so the motorbikes and calls to prayer could be heard quite clearly. When we returned to this riad after our trek in the Atlas mountains, we had the room right below the first one, which was both quieter and had an en suite bathroom. All in all, it was an okay place to stay in a great location.

Room Tip: Avoid the top floor unless you are a very sound sleeper.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Jeddah, Saudi Arabia
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 3, 2012

The hotel has two riyads and you might be taken to the secondary location which is connected with the main one. It is located in a quiet alley and is very pleasant. The staff is very polite, the rooms have individual Air conditioners which is a blessing.
The rooms are very small as you can see from pictures and there is hardly much room to move around the bed and in bath/toilet. However most riyads will have this problem and you will be lucky to get a cheap large bedroom. The breakfast is good and the main square is only a 5 min walking distance.
My sleep was not great as the bed was metal frame and rather creaky and wobbly on its base.
Good value cheap clean and quiet place.
But really thats what most of riyds are in Marrakesh.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Riad et Palais des Princesses

Address: 37, 41 Derb Jamaa, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#75 Spa Hotel in Marrakech
#151 Family Hotel in Marrakech
#168 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Located in the district of Riad Zitoune El Keddim inside Marrakech Medina, at 2 minutes by foot of the famous place Djemaa el Fna, the “Riad et Palais des Princesses” is a charming guest house based on Oriental traditions. The “Riad et Palais des Princesses” have a total of 14 rooms and suites of Mauresque and contemporary style. All our rooms are entirely air-conditioned and have a wifi access. ... more   less 
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Also Known As:
Riad Et Palais Des Princesses Hotel Marrakech

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