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“What an amazing palace” 5 of 5 stars
Review of Royal Mansour Marrakech

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Royal Mansour Marrakech
5.0 of 5 Hotel   |   Rue Abou Abbas El Sebti, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #82 of 481 Hotels in Marrakech
London, United Kingdom
Level Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“What an amazing palace”
5 of 5 stars Reviewed October 23, 2013

what an amazing place rooms were fab
food incredible and the cigar bar was a sensation
Ashraf knew everything there was to know about cigars and his bar is the best
decor is magnificent
a must just have save up for another trip but it was amazing

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
    151
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Birmingham
Level Contributor
84 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
5 of 5 stars Reviewed September 18, 2013

We ate at the French restaurant at Royal Mansour on our recent trip to Marrakech. I can't find a separate listing for the restaurant so I am posting this here. I had read lots about this hotel but nothing could prepare me for how beautiful this place really is.

Right – let’s get the easy (but painful) bit out of the way. This place is expensive. Very expensive.

Now that I have cleared that up, I must say the experience, food, ambience, decor and service meant that our bill was worth every last Dirham.

Upon arrival through grand entrance gates, you are greeted by doormen who were very friendly and helpful. Then another person greets you to take you through to the restaurant or if preferred, a bar to have a pre-dinner cocktail. The way to the bar is through the lobby – and it is gorgeous. The staff member was very knowledgeable about the building, its contents etc.

We were shown two bars – both beautifully and facing each other. The piano bar has a pianist playing and was beautiful but we opted for the other bar as we could still hear the piano. There were about 4 other couples in there and it had a lovely atmosphere.

A couple of excellent cocktails later, we were taken seamlessly through to the restaurant. We were surprised we were the only ones in there but it didn’t matter at all. We just had the most amazing restaurant to ourselves.

We opted for the a la carte menu and I had prawns followed by the lobster with a light ginger broth. Absolutely amazing. My partner had guinea fowl which he declared one of the best emails he had ever eaten. They provided lots of little things to eat in between courses. The food, the wine and service were all beyond doubt, the best I have ever experienced.

We told the waiters how wonderful the evening was and they invited us back the next day to have a look around the hotel and gardens. We took them up on the invitation and were shown around by guest services manager, Badr. Badr was the friendliest, most knowledgeable member of hotel staff I have ever met – and we weren’t even staying there! He showed us around, let us see a couple of guest rooms (all individual riads and extremely well appointed) and firmly implanted in my brain the idea that I need (must) to return as a guest. Our sincere thanks to Badr and the amazing restaurant team.

If you really enjoy fine dining and can afford the splurge, then I would honestly say, just do so. To have eaent here really is one of the great treats of my life.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 8, 2013

Imagine entering your own Moroccan Palace surrounded by only elegance and luxury. That is the only way to describe the ambience of this amazingly breathtaking, truly unique experience. Every detail is the epitome of regal elegance. The magnificent grounds, super attentive staff, and fine luxurious "palace" living quaters, combine to make this hotel in a class of its own. It sets the standard for excellence, definitely amongst the world's finest.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed June 22, 2013

Could not figure out how to access the rating/review of the hotel's french restaurant.
So here it is: amazing, unforgettable, expensive!
Worth every cent of it.
So, either you have it, or start saving - you'll need something like Euro 200-300+/head, depending on your wines selection. It could get much worse than this.
Crazy? Well, our modest rating would rank them in between 2-3 Michelin stars. They are on their way to acquiring them, no doubt.
If you want to set up something exquisite, special, memorable.....you'll never forget it!
Just do it!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 16, 2013

Unforgettable stay at this unique hotel. Very private and the staff were incredibly helpful. The spa is also highly recommended nothing is to much for them and they will do all they can to customize your stay to your preference (ie rose petal turndown).

Room Tip: Ask for a riad with a lift
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
152 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed April 28, 2013

Royal Mansour is definitely more than a palace; it is the embodiment of Moroccan living as an art form. We stepped inside the adobe walls and its awesome bronze gates to discover a palace blessed by the talents of Michelin-starred chef, Yannick Alléno. More than 100 highly trained chefs are located at Royal Mansour’s restaurants. We relaxed for afternoon brunch in La Table, a french restaurant that serves Mediterranean dishes throughout the day under the shade of ancient olive trees with our friends and were hosted by Royal Mansour's own Otmane Mekouar.

We loved our afternoon there and will definitely visit again when next we are in Marrakech.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed April 23, 2013

If you're lucky enough to stay in a private and beautifully appointed three story Riad, perhaps gratitude overrides most criticism. With that said, the pros: the compound is spectacular with lush plants, fountains, jasmine/orange scents and gasp-inducing design. Passing time in our Riad was like staying in a glorious museum or King's guest house. The details were astounding from the fountain in our tiled courtyard, ornate painted panels, opulent ceilings, three bathrooms (two half baths), three staircases, two fireplaces, lanterns galore, sizable private plunge pool and roof deck. One could write decor essays about each room from the pillows to the tile work to the gigantic "dressing rooms." The Riads could easily sway tourists to forget the city of Marrakech all together. The included breakfasts were delightful feasts served expertly on the outdoor patio under palm trees. It is a short walk from the Mansour to the Medina. We had one issue with a private tour guide which was generously corrected by the gracious head concierge and hotel manager. Cons: Keep your wallet wide open. There is a lack of variety for in-hotel dining and no casual or light menu, though the food was excellent - particularly when served on our private rooftop among the lanterns. Employees everywhere greeted guests politely but many had trouble understanding French or English causing some laughable then irritating mix-ups. Some of the staff was not as finely tuned as hotel itself. Their kindness helped diffuse occasional frustrations but there were a lot of clueless three star moments in this five star palace. Tips: If you get to stay at the Mansour, walk in with clear questions and work your way up the chain until you find suitable answers. Very little explanation was given regarding the inner workings of our Riad and we didn't realize the array of services included in-room until the end of our stay. The complimentary VIP airport services are lovely in theory though there was no communication whatsoever about how the process works. We were whisked here and there, not knowing what was to come while porters took our passports and instructed us to wait. All said, the Mansour is utterly unique. Sitting in a private tented cabana under vast blue skies while hearing the mysterious calls to prayer over hundreds of bird songs is transformative. Skipping down your own marble staircases just to wander the rooms, explore your gifts of fresh fruit and dried figs or to feel the Moroccan breeze through your courtyard...well...perhaps some fantasy vacations can happen without leaving your own room.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Mansour Marrakech

Address: Rue Abou Abbas El Sebti, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#21 Business Hotel in Marrakech
#34 Spa Hotel in Marrakech
#41 Luxury Hotel in Marrakech
#60 Family Hotel in Marrakech
#73 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Royal Mansour Marrakech 5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Royal Mansour Marrakech Hotel Marrakech

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