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“Wow! But stay away if you are a penny-pincher.” 5 of 5 stars
Review of Royal Mansour Marrakech

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Royal Mansour Marrakech
5.0 of 5 Hotel   |   Rue Abou Abbas El Sebti, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #82 of 481 Hotels in Marrakech
Barnsley, UK
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Wow! But stay away if you are a penny-pincher.”
5 of 5 stars Reviewed August 25, 2011

This place is a palace - quite literally, as it belongs to the king of Morocco. The very high standards of quiet elegance, sophistication and unobtrusive, yet attentive staff are very difficult to find almost anywhere in the world and rare indeed on the African continent.
Don't get me wrong. It is VERY expensive, both for room rate and the cost of services, but this is a deliberate ploy to make sure that it doesn't attract the 'wrong' sort of people and it succeeds - In spades!
If you can afford it, I can highly recommend this place for a relaxing, elegant and pampered stay, close to the heart of Marrakech. If you want a standard 5 star hotel and are looking for a bargain, I suggest you look elsewhere. You would be like a fish out of water in this place.

  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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177 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
UK
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed July 29, 2011

Stayed at this hotel 20th-24th July 2011 . The weather was kind to us, only in the mid 30's instead of mid 40's! Wouldn't normally go at this time of year but can't change my birthday.The hotel is a selection of riads, small 3 story houses, that are so beautifully designed it takes a good day just to explore all that it has to offer. We had a one bedroomed riad, and enjoyed a courtyrad, a living room with tv, bar etc , then upstarirs to a bedroom with beautifully appointed bathroom & full of luxury goodies .No need to take toiletries with you as they even provided face cleanse, nail varnish remover, hairbrush as well as all the usual stuff. Up another fligth of stairs & you come to your own private rooftop pool & sunbed area. It has a fire for the winter evenings which i think would be very romantic.The hotel was built to the Kigs specifications & on arrival you are treated like royalty as you are met practically att he aircraft steps & taken to the VIP lounge whilst the chap gets your passports checked & brings your luggage to you! Then a mercedes whisks you the 10 minutes drive to the airport.On arrival at the hotel you are then taken to your room, amazingly your lugagge gets there before you! Every day we were given a plate of fresh fruits & a plate of dried fruits, fresh roses were everywhere in amazing displays. The service in this hotel is refined, discreet & elegant. Not too many people there when we stayed so we had the pool in the gardens to ourselves.
Although expensive it is an experience well worth trying, even if just for one night.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed June 29, 2011

Beautiful architecture, rich decoration and poisoning food. My wife, daughter and I got sick after dining at its french restaurant. Headed by the same Michelin-starred chef of Le Maurice (Paris, France), we'd great expectations about the degustation menu with wine pairing. Started feelings symptoms of food poisoning immediately after. Realize now why the hotel occupation was so low. Wrote a complaint to the customer service dept and got no reply... Stay away!!!

Stayed June 2011, traveled with family
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed May 31, 2011

We were not staying in this marvelous hotel it was too bad, but we manage to reserve a table to celebrate my dad's birthday at the moroccan restaurant...the food was delicious, the service was great, our sommelier with his witty service selected some great wines. My dad is an avid wine collector, he was taken by the level of service. We for sure are looking forward to visiting marrakech soon and stay in your hotel

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Milan, Italy
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 18, 2011

I don’t think anyone can say something negative about this fantastic hotel, especially if you know that this hotel was commissioned to be built by the King of Morocco, Mohammed VI.
Without any doubt, this is a number 1 hotel in Marrakesh. I’ve travelled a lot, stayed in very good hotels, but this one is really SOMETHING!!!!
The service is superb, but it’s the design that takes the breath away. Rooms are very big, each room has it’s one roof terrace with plung and pool.
There is also a huge spa, two swimming pools and a hammam with hot, mild and cold rooms created with combinations of light, steam and water. There are also the usual beauty, fitness and gym facilities.
I’ll try to upload some pics because I want to share with You this paradise….

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Patras, Greece
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 6, 2011

We stayed 2 nights at the Mansour with a friend on vacation.Our room was just a simple room, nothing special, but still felt like living in a palace!Luxury compined with the best service you can get.One of the best hotels I have stayed in my life!Huge rooms, great furniture, swimming pool on top of our own terrace, unbeliavable breakfast and great service 24 hours a day!Maybe one of the best hotels in the world, the best in Africa!

  • Stayed April 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Algiers, Algeria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 21, 2011

I travel often and have been in the most luxurious hotels, especially in the Middle East.

Nowhere have I experienced a more exclusive service in such a wonderful facility. The "hotel" is located at a walking distance to Jamaa Al Fna, the heart of Marrakech. I have used quote marks because this facility can't be described as a standard 5 stars hotel.

The facility is composed of 50 unique Riads, 3 restaurants and SPA not from this world!!! Each of these Riad serviced by a private buttler is worth writing about (I have used 3 and visited 4). Once inside, every detail of the architecture, design, layout, fabrics, furniture, private swimming pool, and so on ... contribute to a sensation of serinity.

The SPA, located in the compound is perfect. The food was excellent. But I definitely recommend out dinning and explore Marrakech multitude of restaurants.

Last but not least, what made the stay truly memorable was not the refinement of the materials or the luxury of the facility, what made it truly memorable was the excellence of the service.

My thanks to : The buttlers Parvez, Mario and Pico. Sarah of the kids club. Jerome, Salah and Karim from the SPA, the housekeepers, the maintenance people and gardeners, and of course ... Mr. Chaumard himself for his kind attention. You all contributed to make our stay such a unique moment :

If you can afford it, I truly recommend this hotel.

  • Stayed February 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Mansour Marrakech

Address: Rue Abou Abbas El Sebti, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#21 Business Hotel in Marrakech
#34 Spa Hotel in Marrakech
#41 Luxury Hotel in Marrakech
#60 Family Hotel in Marrakech
#73 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Royal Mansour Marrakech 5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Royal Mansour Marrakech Hotel Marrakech

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