The riad itself is hard to find and down a dirty alley. The road outside is too small for a car to come down, the taxi driver will dump you on the streets and you have to ask the street kids for directions as you will never find this Riad. There is always a crowd of drug dealing teenagers outside the Riad. You have to force your way through them everytime to head back to riad.
The service was good but you get the feeling that the manager wants to organise your 'tour' of the sights as this is mentioned several times within your first days stay. There is also the city tax which has to be paid when you arrive, this was unexpected as not advised.
Breakfast is not worth getting up for, this consists of bread, jam and cake with luke warm coffee every morning. The riad Karim was freezing cold, the atrium although covered with a plastic sheet, this stops the rain but as temps fall at night we were cold and found it hard to sleep. We ate breakfast wearing our coats as it was that cold. Security at this riad is something of a joke, you are given a padlock to lock your door, but i tried our key in the other padlock for another room and it opened their lock as well.. Do not leave anything out, although the staff here are trustworthy, other guests or visitors may not be so.
The facilities in the room were lacking, bed, wardrobe with a safe inside. Bathroom, the shower head was broken, the hot water lasted for a minute at most. However on the plus side the room was clean. The rooftop of the riad had a few sun beds, but these were dirty, and there were broken sunbeds and broken trellises thrown on the roof. They also use this area to dry all the sheets and towels.
We were woken up at 5.30am with the sound of people being called to pray. The riad has paper thin walls, we could hear the other guests talking clearing from our room, plus you can hear them use the toliet as its right behind your head when you lay on the bed. This riad is unmanned at night, therefore the phone rings and no one is there to answer it, plus people knock the door and ring the door bell when there is no one there.
My advise for anyone visiting would be avoid staying in the Medina area.... Stay in one of the 'luxury' hotels on the outskirts of the city and get a taxi into town to see the 'few' sights. Expect to be hassled all the time and if the street children say 'its closed down there', they are lying and continue on. They want you to go towards the souk/shop that they get money to lead you to there. If anyone helps you, they want money for it.
The location of this riad is not for the faint hearted, backbackers hostel would be standard i would rate this as..
Avoid staying in the Medina area.... Stay in one of the 'luxury' hotels on the outskirts of...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.