Fair few problems with this hotel. However, I will start with the plus points. Pool is lovely with plenty of shades and both sunbeds and chairs. All spotlessly clean. Our 2nd room was a family room so therefore had a single room and a double with balcony. Balcony furniture very uncomfortable and only had 2 chairs (it was a room designed for 4 persons). Clean but double bed was like sleeping on a block of concrete! None of the bedside lights worked but there was a small fridge to keep soft drinks cool. Bathroom was again clean and spacious.
All inclusive drinks were fine but limited choice, however, the wine was good and we even managed to get it by the bottle in the restaurant. Breakfast and lunch there was a good choice and normally someone cooking a special dish. Dinner was however, recycled food from lunchtime and not so good.
We had booked junior suites, when shown to our ryads, Mimosa, our rooms were the standard ones so when we complained at reception, we were told as we were a group of girls, the juniior suites only had double beds and we required twins. After much discussion (using our best French!) we were given family rooms in the same ryad. My friend and I could not get our key card to work and after one and a half hours of them trying different cards, they gave up and gave us a proper key (why they couldnt do this earlier is beyond me) standing in swimming gear from 6.30pm for them to sort out is not a good start to a holiday.
We found the reception staff (not all) very unhelpful, even having booked a taxi to take us back to the airport (and I wrote it down so there would be no confusion) when it had not turned up I checked at reception to find it had been booked for 8.50am and not 8.15am. Therefore it was a bit of a panic getting to the airport on time.
Like other reviews, this hotel is in the middle of nowhere but we found the shuttle bus useful and the taxis very reasonable for getting into the centre of Marrakech.
We as a group do a long weekend trip a couple of times a year and would normally stay 5 star all inclusive, there were no deals in 5 star hotels which is why we chose this, I would say that this is more a 2 - 3 star hotel.
Nicest part - pool area and gardens
- Official Description (provided by the hotel):
- Blue Sea Hotels & Resorts are delighted to invite you to the Marrakech Ryads Parc and Spa, a traditionally-designed resort offering a peaceful, family-friendly base from which to explore the cultural wonders, unbeatable shopping and intriguing sights of Marrakech. The Marrakech Ryads Parc and Spa is home to 260 light and spacious rooms, distributed across 13 riads in keeping with traditional Moroccan architecture. Each air-conditioned room includes satellite TV and a mini bar, plus a private balcony or terrace from which views of either the swimming pool, lush gardens or dramatic Atlas Mountains can be enjoyed. With its huge outdoor swimming pool, children's pool and terraces, guests at Hotel Marrakech Ryads Parc & Spa can soak up the year-round sunshine before cooling down with a refreshing dip. For a respite from the Morocco sun, head to the hotel's additional indoor swimming pool or unwind with a cocktail at the poolside bar. For the ultimate in relaxation, the hotel's renowned EDEN Spa is on hand to provide a wide range of treatments. This sensation wellness centre offers multi-sensory spas and a spectacular range of treatments and facilities that focus on the five elements of the Earth. For energetic guests, the Ryad Parc and Spa Marrakech boasts several sports courts including tennis, basketball and football, plus an on-site gym. With a varied entertainment programme on offer during the day, followed by organised shows every evening and an on-site nightclub, guests can rest assured that both relaxation and activities are catered for at the Marrakech Ryads Parc and Spa. The two restaurants offer a delicious range of modern and traditional dishes, served buffet style or a la carte once a week. Or perhaps jump on the hotel's free organised bus service into the centre of Marrakech to indulge in the wide range of Moroccan delicacies and sample the local cuisine. ... more less
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- Also Known As:
- Marrakech Ryads Parc Hotel Marrakech