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“Pampered Palace Stay” 5 of 5 stars
Review of Riad & Spa Mabrouk

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Riad & Spa Mabrouk
4.0 of 5 Lodge   |   Rue Bani Marine | à côté de cinema mabrouka, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #77 of 203 Specialty Lodging in Marrakech
White Haven, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Pampered Palace Stay”
5 of 5 stars Reviewed 6 days ago NEW

We stayed in a beautiful room-the woodwork detail throughout the room and colorful stained glass windows were stunning. There were rose petals everywhere & fresh fruit and nuts to welcome us to our room. The staff were very friendly and served us complimentary mint tea while we waited for our driver on our departure day. The location was good, just a couple blocks from the main medina and our driver was able to drop us off close to the hotel (parts of the city are pedestrian/moped only). I would definately stay there again.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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134 reviews from our community

Traveler rating
    53
    34
    19
    11
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 26, 2015 via mobile

Brilliant location. Sometimes a bit noisy from restaurant. Good air con / heating and clean rooms. Regular housekeeping by honest staff. Mona the receptionist did her best to give us suitable rooms for group booking t good rates. Mr Ahmed the manager was very good in arranging a very late check out for our group as we had a late flight. Breakfast was more than enough but we did have to prompt the staff sometimes to get our order. We were not offered options and unless you asked for specific items (e.g. omelette) you wouldn't know it was on the menu. Constant hot water available in bathroom all day. Concierge very helpful. Would definitely recommend and stay here again.

  • Stayed January 2015
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Angeles, CA
Top Contributor
91 reviews 91 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 10, 2015

The rooms were well appointed, perhaps the best bathroom & shower of any place we stayed in Morocco. The stairs to upper floors were a bit narrow and sometimes without handrails. If this is a problem, ask for a room on ground level. We discovered on arrival that the hotel entrance is on a walking street. There is a parking lot (100 MAD/day) a hundred meters or so away on Ave. El Mouahidine between rue Beni Marine and Rue Moulay Ismail. On arrival, I pulled into the gas station next to the parking and sent a runner to the hotel, who returned with a bell boy by the time I finished fueling the car. He helped us with the parking, which involved going back up the one-way Ave. El Mouahidine about 10 m and into the parking lot entrance, and then carried our luggage to the hote. So the location on a walking street was not a problem, and resulted in a quieter environment at night. The location is very close to the Jamaa El-Fna square, but far enough off of it to be relatively quiet.

The restaurant was fine, although not exceptional for dinner, the breakfast each day was excellent. The restaurant is about the closest location to the square that can serve alcohol, which had its convenience but prices were quite a bit higher than small cafes on the street nearby, sans beer or wine.

Overall, the service and rooms were excellent; it was one of the more expensive places we stayed in Morocco, but being in the center of Marrakech was probably fairly priced for its location and quality of lodging.

  • Stayed December 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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London
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 4, 2015

We popped into this riad on our first evening in Marrakech for a beer and a tagine and it was lovely and very reasonably priced. We had the beef berbere and it was hearty and plentiful.

So much so, that we decided to pop back a couple of days later, but unfortunately the food was inconsistent as the beef tagine this time was full of fatty meat and not nearly as good.

This was a real shame, but maybe we just got unlucky...

Stayed January 2015, traveled with friends
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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2015

Beautiful Riad, authentic and stunning architecture. Rooms all slightly different but good with warm water all day and flush toilets .
Very friendly and helpful reception staff.
2 minutes from the main square.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 29, 2014

We visited for two nights in December just before Christmas. The central location is perfect for the souks and central square.
The staff were helpful although we were promised a map which never showed up, when we asked they couldn't find it. Room was smaller that I had expected and there was a door missing from the shower cubicle. this caused my fiancée to flood the floor. it soon dried.
A bit disappointed that we didn't have a window that looked outside, so the room was dark.
Good quality complimentary toiletries were provided.
We were given no instruction on how to use the safe and as a result locked our selves out of it.
breakfast was included and was a nice selection including good coffee, juice, pancakes and pastries, cakes and yogurt.
the rooftop terrace is enchanting at dusk
Thank you for an enjoyable stay.

Room Tip: Room 12 is noisy
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  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Malaga, Spain
1 review
5 of 5 stars Reviewed November 25, 2014

We arrived to a lovely welcome from the staff on reception, were given Tea and a full explanation of the hotel and area, the rooms were lovely, clean, of course being on the square which we choose we knew to expect some street noise but it didn´t keep us awake, showers were good, bed comfortable, plenty of seating areas to relax. After not being able to find a reccomended place to eat the receptionist got a member of staff to take us there and we were not expected to pay for this service, we went with friends who had stayed in Marrakech before and rated this hotel 10x better for one they had paid the same price for before after reading some reviews on here we cant believe that some people are talking about the same Raid as us we give this 10/10 will book here again for our next visit.

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad & Spa Mabrouk

Address: Rue Bani Marine | à côté de cinema mabrouka, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #77 of 203 Specialty Lodging in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad & Spa Mabrouk 4*
Number of rooms: 17
Official Description (provided by the hotel):
Located in the heart of the Medina, the Jamaa El Fna square, in the center of the monuments of the city of Marrakech. Riad & Spa Mabrouk merges Moroccan and Andalusian architecture. It has several rooftop terraces with panoramic views of the city.4 suites and 10 rooms, air-conditioned and elegantly decorated, are decorated in a Moroccan-Andalusian style. With colorful tiles, the en suite bathroom is provided bathrobes and or showers and complimentary toiletries. They feature a minibar, satellite TV and a seating area.A Moroccan breakfast is served each morning. Lunch and dinner, you can sample Moroccan dishes in one of our fine restaurants.Wi-Fi access is available free of charge. The Riad has a currency exchange desk and a souvenir shop.To relax, the Riad offers a hammam, Jacuzzi and a massage service and a gym. The staff is at your disposal 24h/24, it can help you organize your excursions and airport transfers. ... more   less 
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