After a rather negative experience the night before, we stumbled upon this Riad & Spa close to the famous 'Djemaa el Fna', the big square and market of Marrakech.
Immediately after we agreed to stay our room was prepared: 2 separate beds were put up. The room was a little small, but typical Moroccan and with all facilities we had in mind.
We asked the guy at the reception desk about the possibilities for a 'hamam' and massage in the evening. He explained prices and options and we decided to come back in the evening for a complete treatment. For it was still noon, we then left the hotel for an excursion.
Hours later and exhausted by the long walk we arrived again at the reception desk just to hear that the hamam was already closed. 'But what about the timetable the guy had told us at noon?!' We left disappointed for our room. But within 5 minutes the lady of the evening shift knocked on the door to tell that she had been able to convoke the personal of the hamam.
A long story short: we were treated like kings. The masseuses were very qualified and an hour later we felt born again. Even the manager came along to see if everything was OK now.
Afterwards we took a fine meal in the restaurant and felt strong again to stroll another couple of hours in the city.
This is our conclusion: the staff and manager of the Riad and Spa Mabrouk strained themselves to give the best possible experience. Whatever your wishes, they try to find the right solution. They are surrounded by waitresses and maids who work hard to get everything in order. The Riad is located close to the places where it happens. The rooms are nice and clean. The restaurant is ok and the hamam & massage are highly recommended.
- Official Description (provided by the hotel):
- Located in the heart of the Medina, the Jamaa El Fna square, in the center of the monuments of the city of Marrakech. Riad & Spa Mabrouk merges Moroccan and Andalusian architecture. It has several rooftop terraces with panoramic views of the city.4 suites and 10 rooms, air-conditioned and elegantly decorated, are decorated in a Moroccan-Andalusian style. With colorful tiles, the en suite bathroom is provided bathrobes and or showers and complimentary toiletries. They feature a minibar, satellite TV and a seating area.A Moroccan breakfast is served each morning. Lunch and dinner, you can sample Moroccan dishes in one of our fine restaurants.Wi-Fi access is available free of charge. The Riad has a currency exchange desk and a souvenir shop.To relax, the Riad offers a hammam, Jacuzzi and a massage service and a gym. The staff is at your disposal 24h/24, it can help you organize your excursions and airport transfers. ... more less
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