Almost hidden away in the north part of the medina, riad Channelle is a true gem. The riad is located on the corner of two alleys just off one of the bigger roads through the medina, so easy enough to find by taxi, we had arrange for a transfer through Adil as we didn't want to stress of finding a taxi and haggling a price straight away. We had a very warm welcome when we got to the riad and Adil offered to walk with us to the Souks / Jemaa el Fna (main square) this was a great help to get our bearings and so that we could easily find out way back.

The rest of the service was exceptional and both Adil and Budar went beyond what you would expect from a typical hotel for example walking us to a local hidden restaurant. The riad was nice and clean, with comfy beds and a great shower and all the comforts. Our room on the ground floor felt a little humid at times, but not enough to affect the experience.

The food was also one of the highlights, we ate in on our first night and the lamb tagine was one of the best we had all trip, breakfast was great too.

In terms of location, we found it perfect the square was probably a 15-20 minute walk and the Majorelle Garden (YSL gardens) were about 25-30 minutes walking, personally I like to walk as you get to see the city and don't miss photo opportunities, "lazier" or less confident traveler might prefer something closer to the square though as you are slightly off the proper tourist area, we had no problems and the staff were on hand if we needed them.

I'd recommend the riad and would certainly go back there again!

Had a fantastic 3 days at the Riad Cannelle. Very close to the Souks and the night market. Rooms are lovely, large, bright and spacious. Had lunch in the riad which was delicious. Staff were very friendly and helpful, especially when you get lost in the souks at night. Highly recommended.

Very close to the Souks and Jemaa el Fna, this is the perfect place to stay in Marrakech. The rooms are lovely, (just don't slip in the stone floors and break your wrist like I did!!), it's clean, the food's great and the staff polite, friendly and helpful. We loved it.

We would thoroughly reccommend this riad. We received the warmest of welcomes from Adil and Budar who were very, very helpful, we felt more like house guests/friends. Nothing at all was too much trouble , even on the first night walking with us for a while in order to get our bearings. You feel the real Marrakech staying in such a lovely traditional riad and the food which was cooked especially for us was superb. It was a peaceful haven from the hustle and bustle of the outside world.The location was about 15mins walk to the square which was not a problem at all even in the 120 + degree heat we experienced in May 2012. Most riads are set down small streets behind a single wooden door, so dont be put off by location or first imperssion, that is just the way it is. If you are looking for a large hotel and pool with lots of add on facilities then a riad is not for you, however we would not have wanted to visit Marrakech without staying in such a traditional lodging and experiencing the most hospitable, friendly and polite service, which Riad Cannelle gave us. Either Adil or Bader were on call 24hrs per day and we were given their mobile numbers on arrival for any help we may need whilst out and about, nothing was too much trouble .We decide to stay in a suite which was perfect with airconditioning, fridge a spacious bathroom and bedroom with seating area to relax. We took the advice of other travellers and organised airport transfers with the hotel and would reccommend that anyone booking any riad to do the same as all of them can be tricky to find, even for the locals!! We also asked Adil to organise a private driver for a day as we wanted to visit imlil, the foothills of toubkal and sette fatma and one of the waterfalls. We were delighted with both the day trip driver and transfer driver that were organised for us. We could not fault our stay and would most definately like to return very very soon.