We were booked in for a weekend for a trip we booked 4 months ago, we arrived at the airport (on the 19th of april) to no transfer (on phoning the hotel it arrived 30mins late) we were then transfered to the hotel which is about 30mins outside of Marrekech (total trip about an hour). When we did arrive i must say it looked stunning, we recieved our drinks and booking went well, we were upgraded and told we would be moved the following day to another room, so far, so good. we had a fab day and a great day in Marrakech. we had a great dinner and a great night sleep in a lovely aircon'd room. however the following day after we had our breakfast and were told we would moved around 11.30... 11.30 came and went and when i challenged the staff about our new room they only then informed us that they were moving us to a completely differernt hotel!!!! without the lunch we were promised and to a hotel that did not sell alcohol! clearly we wernt happy, the hotel dont allow you to pay as you go along, they dont tell you prices and when you want to they only then tell you that they only take cash!!!
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