We stayed at the Riad for 4 nights, but had booked for 5, due to missing our flight due to traffic and then an airline delay we arrived almost 24 hours late, during the delay i contacted the Riad a number of times, and have to say Christian was very understanding and helpful, rearranging our pick up twice and the meal we had booked and making contact for us with Marrakechby air who we had arranged to go on a balloon flight with. When we did finally arrive very relieved to be there, but still quite stressed and very tired the staff were amazing, mint tea on arrival and although she couldn't be there when we arrived Amal, the manager, called by phone just after we arrived to check all was ok. We then had the most amazing meal on the candlelit terrace, just the 2 of us, which was very special. We stayed in Zahira, which was a beautiful room. The staff are very attentive but not intrusive and the breakfasts on the terrace were lovely too. I cannot think of anything that would improve this Riad, there are some really nice touches, like the honesty bar, guest lap top to use, bathrobes, gorgeous thick towels, nice toiletries etc.we will definately return.