We have just returned from a four-night stay in the Palais Jena, Marrakech. Other reviewers have been critical of the distance of this hotel from the city centre but I loved it. Most hotels require a taxi ride to get to the centre of Marrakech, so being a bit further out is only a little more time consuming and a the cost of taxis is bit more, but this is not much of a problem as a couple of visits to the souk is probably enough and there are not a lot of other things to see in Marrakech. Radwan, who was on the reception desk, but I think was probably the assistant manager, was kind enough to drive us and another couple for an evening visit into town and then collect us again three hours later. This was provided as a free hotel service.
This hotel is at the side of a fairly busy road leading to the Atlas Mountains which you can see, although the dusty atmosphere makes visibility a problem. I don't like cities very much and enjoyed being out in the countryside. I had three fairly long walks from the hotel, enjoying the sights of the local farms and meeting a lot of very friendly local people. There is a village about a kilometre south of the hotel where you can buy most things, although the shops don't open very early in the morning.
The accommodation at Palais Jena is fabulous. The bedroom was large, with a very high ceiling and traditional tiled floor. The bathroom was also large, with plenty of hot water and frequently changed soft towels. The bed was huge, very comfortable, with fantastic cotton sheets and soft pillows. We had a small patio table outside the sliding door which let into the garden that surrounded the swimming pool. The gardens were beautiful and peaceful and the pool was crystal clear. There was a reasonably priced snack bar by the pool, which is where the continental breakfast was served in the morning. This is also a newer classy restaurant which is beautifully decorated and which has a great sound system. The restaurant food was good, not expensive, but I think you would find the menu limited if you were stopping for more than four or five days. I recommend the local Flag beer, which is cheaper than the recognised international brands but of at least as good quality.
All the staff were very friendly and very helpful. The service was excellent, but don't expect anything to happen quickly as the pace of everything in Marrakech is a lot slower than we are used to.
- Official Description (provided by the hotel):
- Palais Jena & Spa, a 4 star hotel to the group Jena Resorts.The hotel contains 24 rooms and 7 suites luxuriously decorated.Facing the Atlas Mountains on the road to the Ourika Valley, only 10 minutes from downtown Marrakesh and 15 minutes from the place Jamaa El Fna and the airport. Its Spa reflects the peacefulness and warmth of the Atlas Mountains, its exceptional location convey the outstanding quality that is a mirror of its design. Heated pool, sauna (eucalyptus Steam bath), Hammam, skin care, stone therapy and bio massages, haircare and beauty… ... more less
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- Also Known As:
- Palais Jena And Spa
- Palais Jena Hotel Marrakech