So, we were really pleased with everything about our stay and we were ready for a great review... but then, the last day came.
When we were about to leave we were bluntly acused of stealing the room towels and Damien, the manager, was absolutly DESRESPECTFULL! We said we didn't do anything and he said he knew we had stole it because his crew dosent lie, so we were the liars!
We offered to check or bags opened and he said that it was not necessary because he was sure of what we did!
This was VERY unconfortable and totally ruined our stay... We didnt pay what they wanted for the towels, and I left in tears very upset! Damien couldnt care less...
We had absolutly no meals at the Riad and that might be the reason we were treated this way... as we have seen other reviews had some problems for not spending money there...
Very unfortunate................................. other than that our stay would have been great...
- Be very careful about anything suspicious in this Riad and report anything so you dont have any problems like this...
- There is a 3€ fee for person for night, so be ready for it.
P.S. 50 dirhams (about 5€) is a good and reasonable price to the aeroport. You have to bargain, and try a few taxis before some agrees to take you for that price, but if you stick to it, someone will.
- Also Known As:
- Al Ksar Riad Hotel Marrakech
- Al Ksar Riad And Spa
- Al Ksar Riad Hotel
- Official Description (provided by the hotel):
- Riad Al Ksar & Spa looks like a secret place in the heart of the medina! Its traditional architecture along with its sand-colored walls and massive columns give it an irresistible charm. On its panoramic terrace with exceptional view over the koutoubia and Atlas Mountains, you will savor fine French cuisine or chill out in the lounge. For your well-being, Riad Al Ksar features a hammam (opening autumn 2009) and treatments. ... more less
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