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“Perfect!” 5 of 5 stars
Review of Al Ksar Riad & Spa

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Al Ksar Riad & Spa
4.0 of 5 Guest house   |   11 derb Al Aati Allah | Hay Salam - Medina, Marrakech 40008, Morocco   |  
Hotel amenities
Ranked #566 of 1,041 Marrakech B&B and Inns
Brighton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
“Perfect!”
5 of 5 stars Reviewed December 3, 2012

We enjoyed a great 3-night stay here. The Riad is perfectly situated away from the hustle and bustle yet only a 15 minute walk to the main square. The room was great - simply furnished yet stylish, and the shower was fantastic. We enjoyed breakfast on the roof terrace each morning, the staff were friendly and polite and unobtrusive. We pre-booked the airport transfer (good value) - the best option on your first visit otherwise could be difficult to find the Riad. Oliver was very welcoming and offered good advice on where to go/what to see/restaurants, etc. We would highly recommend the Al Ksar and would happily return next time we visit Marrakech!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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249 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
calgary
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 24, 2012

We both loved this riad! We arrived in Morocco feeling a litle stressed, but Oliver and team at Al Kysar got us oriented and comfortable immediately! Our room was upgraded (everything was clean and all the staff was extremely helpful) The location is great and the spa was perfect for a hammam experience which was wonderful! They organized a 3 day excursion which included an overnight stay in the Sahara on camelback, which was unforgetable! You could not find a better place to explore the real Morocco and return to your own private oasis!

Room Tip: The upstairs suite was excellent and quiet
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 1, 2012

This Riad is in a great location. Only a 10 minute walk from the main square (Jemaa El Fna), the Souks and a number of of the main sites to see in Marrakech. It is small with only 9 rooms but it has a very pretty courtyard where breakfast is served and a nice roof terrace which is perfect for sunbathing. If you want to eat in the Riad you need to pre order but to be honest we never felt the need to eat there given the options available in the square. Service is polite but not overly attentive. If you want to experience 'real' Marrakech this is perfect as it is in a great location, the rooms were comfortable and breakfasts were good.

Room Tip: Ask for upstairs! The rooms on the ground floor open up into the courtyard where breakfast is served...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 22, 2012 via mobile

I decided to stay at this riad as my brother previously stayed there and recommended to me! I stayed for 5 .The rooms were very clean and the staff very helpful! Halil and Demian made our stay very Pleasant. One night we arrived late at the riad, as we were starving we asked the staff if it was possible to have dinner, despite the fact it was quite late, the staff prepared dinner for us and we ended up having dinner at the lovely terrace !

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 20, 2012

We had an amazing 5 day stay at the Riad Al Ksar. The riad is beautiful inside and the tranquil atmosphere is complete contrast to the hustle and bustle of Marrakesh. We were made to feel welcome as soon as we arrived, even though it was very late at night. We were greeted with Moroccan tea and biscuits and Damien provided us with all the information we needed for our stay. The staff are all so friendly and attentive,nothing is too much trouble!! We would highly recommend a visit to the Riad Al Ksar!!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 10, 2012

On arrival ( 4/07/12) we were given Morrocan Tea which was different but nice, a map of the area.

A previous comment on here about air condiioning being turned off if you dont eat her seems strange as other guests ate out and no comments about this were said. We had the control to turn on or off in our room.

We had an enjoyable stay at this Riad and found the staff to be very helpful and freindly. My wife and I had not been to Marrakesh previously and found the 40 degrees heat overpowering. The Riad is found by going along narrow side paths but once inside it was pleasant, clean. I can truely say the bed was the most comfortable i had slept in. The Riad was very quiet both day and night. We ate in the resturant on a couple of occasions and the food was very good. Try the Morroccan Soup, if you like red wine try the local Morrocan, it is full bodied and very tasty to the palate. The breakfast consists of a large bowl of fresh fruit, bread / cake , tea or coffee.

Finding the Riad is very testing and strongly recommend letting the Riad sort your taxi from the airport and to the airport out. Our taxi was sorted out by my travel agent but the Riad uses the same ones.

Walking the 20 minutes to the main square through the narrow street of a souk was a daunting task with mopeds, moter bikes flying past you both ways. Crossing the roads was a nightmare. Be very careful if you have young children.

Becareful if you take photos of anyone they will demand money. We asked someone the way on the map and he followed us for ages wanting money to take us. There were to girls aged about 23 who were very frightened as they were followed and pestered they were also ripped off 100 dirham each for taking a photo.

Thank to Damien and his team as we enjoyed our short break.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 9, 2012

This was our favorite hotel during our stay in Morocco. Marrakesh's streets can give you a head-ache with the hustle and bustle but when you walk through the doors of this wonderfully, meticulously renovated Riad, you can almost hear a pin drop. Although we were the loud Americans and had to be told on several occasions to be more quiet, we were a group of 7, they did so with good humor.
We ate dinner on the roof of the Riad twice and they recommended other places for us to go and things to do, which we enjoyed. We even left our things there and took a trip into the desert to spend the night.
Oliver was funny and always ready to assist in any way.
I would highly recommend this wonderful place of refuge. The spa treatments were great too.

Room Tip: upstairs is quieter but they all tend to be quiet because they keep it quiet.
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  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Al Ksar Riad & Spa

Address: 11 derb Al Aati Allah | Hay Salam - Medina, Marrakech 40008, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Restaurant Room Service Suites
Hotel Style:
Ranked #566 of 1,041 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Al Ksar Riad & Spa 4*
Official Description (provided by the hotel):
Riad Al Ksar & Spa looks like a secret place in the heart of the medina! Its traditional architecture along with its sand-colored walls and massive columns give it an irresistible charm. On its panoramic terrace with exceptional view over the koutoubia and Atlas Mountains, you will savor fine French cuisine or chill out in the lounge. For your well-being, Riad Al Ksar features a hammam (opening autumn 2009) and treatments. ... more   less 
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Also Known As:
Al Ksar Riad Hotel Marrakech
Al Ksar Riad And Spa

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