LOCATION: This riad is not close to a gate or super close to Djemaa el fna, but it is about a 15 minute walk from Bab Laksour (a gate into the medina) and 10-15 minutes from Djemaa el fna. On a main 'street' just outside derb abib Allah (the street entrance heading to the riad) is Café Arabe and a few other restaurants are only a few minutes away. There are souk-like shops just a few minutes away, closer than Djemaa el fna and the major souks. The first time you learn the route to the riad, it is super easy to find.
BEDROOM: We stayed in Suite Saphir. It is smaller than it appears in the photos. The room with two beds was difficult to regulate the air conditioner in such a small room. It was either super warm or cold. The staff is very helpful in assisting you to adjust the air conditioner though. The room is very dim, but this is typical of all riads. The décor is absolutely beautiful. There are lots of hand carvings all over, including around the door way and furniture. Very extravagant.
BATHROOM: The bathroom was very spacious. It included a toilet, shower, two sinks and a bidet. No different from many Moroccan sinks and drains, the water is slow to drain; and the(detachable) shower head is low pressure. There is lots of hot water available. They provide you with lots of fresh towels.
BREAKFAST: Breakfast is prepared fresh for you. Most of it is the same every day with bread, jams, yogurt, fresh orange juice, mint tea, coffee, sometimes egg etc.
WI-FI: Wi-Fi reception on my laptop was excellent from inside the room.
TV: A tv was available in the room but the reception was not good, so the tv was of no use. All the stations were in Arabic or French.
STAFF: When we arrived the staff sat down with us and made small talk. We thought that was nice because it made us feel like they had a genuine interest in us. They served us mint tea and biscuits. They explained the map to us, and even walked us out to help us with directions to djemaa el fna. When we wanted them to recommend a restaurant for dinner, a staff walked nearly 20 minutes plus with us so we wouldn't get lost. They even helped us with laundry arrangements. Whenever we had any issues, they resolved it. Whenever we had any questions or requests, they were there for us. They never had a negative response. It seemed they were ready to accomodate anything. The staff take great pride in their riad and their work. Our thanks to Mustapha, Ghizlan and Samira.
We recommend this riad.