After reading good reviews about this hotel on trip advisor we decided to book it. On the Friday afternoon (we are travelling on Tuesday). They sent us an email and said that due to over booking they had to cancel our stay. We then contacted them and they said they actually did have a room and when we asked them to re-confirm this in an email they changed their minds again and said that actually there was no room!!! They did not offer any help to try and find alternative accommodation and actually wrote, 'thank you for your understanding!!!' We have already booked our flights which are non-refundable and now cannot find anywhere else to stay at such short notice particularly as it is over New Year. DO NOT stay at this hotel.
- Official Description (provided by the hotel):
- The riad la rose d’orient will receive you in a traditional ambiance of the riads in the magical red city.You will be taken by the magical aspects of the place , sculptured materials by local craftsmen, mosaiques ,gibes stone, wood , flashing lights of the thousand and one night, harmony of colors. ... more less
- Reservation Options:
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