Arrived about 10pm to find the place empty with only one guy sitting on reception. All the lights were off except for one bulb in the lobby area. We were quickly abandoned and left to sit there for about an hour until we are told our food was ready. It was a very bizzare experience and we kind of felt like we'd been taken hostage at one point. We were given a few beers and a bottle of fanta that looked like it'd been sitting there since about 1950 and ushered to our rooms where we were greeted by our many 6 legged roommates. The rooms looked like they'd never been cleaned and had no running water. The next morning we left to find a hotel in the medina and the hotel owner kicked off when we said we're leaving. We told him to do one and went on to enjoy a brilliant week in the centre of Marrakech.