This was a beautiful riad with stunning rooms, great terrace and very clean. Overall the building was fantastic.
The staff on the other hand were dreadful! Beware of guides in this part of the old town. When we arrived we had a guide from the taxi to the riad who tried to charge us €10 to guide us 100metres. We offered less and he was going crazy with us demanding the money, we were stood inside the riad door and the staff did not help us at all would not shut the door they let him scream at us and wanted us to pay him and clearly be conned.
The staff were miserable, could not recommend anywhere to eat, said there was wifi but wouldn't give us the password. Added on €6 tax to our final bill. Breakfast was poor, no tea only coffee, just a small amount if bread, jam, butter. No cheese or yoghurt like other continental breakfasts we have had in Marrakech. No fan in the bedroom or air conditioning. Did not speak to us after initial check in, maid was more friendly and left to help us and she couldn't understand a word of English. On our last day we had a couple of hours to pass before our transfer was taking us to the airport. We waited in the riad and the manager was talking to one of the maids about us and he though we couldn't understand, we then sat upstairs in the lounge as they made us feel uncomfortable and the Maid came up to find us and closed all the bedroom doors so we couldn't go in the empty rooms, not that we were planning too.
Overall the service was horrendous.
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