A Riad in the heart of the Medina, 5 mins brisk walk from the Jamaa el Fna (main square). Accessed via two safe if very 'Marrakesh' like routes through the crowded streets, the positioning for a few days walking the joys of the Medina is perfect.

Comfortable rooms, nice spaces and a lovely terrace are complimented by some of the most friendly and attentive staff I've ever had the pleasure to stay with.

The food is a little over priced and a quick walk to the square will offer better value and more variety, but for the first night or morning, its nice to have something on site and easy, served in a lovely courtyard.

We had some dialogue with the owner prior to our arrival and found her manner brusque to the point of almost rudeness. But it had no bearing on our stay as said owner lives in France and we had no contact with her whilst in the Riad. A relief If I'm honest, as we were beginning to think we'd made a mistake in booking this place having corresponded with her over simple things like payment.

On the point about payment, we were informed we could pay in EURO via a Carte bancaire. This is not the case. They accept Euro payment in cash, indeed the pricing and booking were in EURO, but when we came to settle the bill, the card actually debits in Derham and a currency exchange will take place through the card...incurring costs to us we had not planned for.

We arranged a day excursion with the Riad to have a private taxi take us to a coastal town for the day. whilst it was very easy to organise, the quality of the car was shocking. It was presented as a luxury car and indeed was a modern Merc S class, however it barely made it to the coast without a breakdown, the climate control failed and it actually did breakdown on the outskirts of town on the way back. We walked the last mile having abandoned the car, so not a problem, but if the car had failed on the main road, we would have been stuck for hours while they sorted it out....not the best partner for the hotel to offer us I thought. Be aware and ensure they are offering a decent taxi partner.

Overall a very pleasant stay in Marrakech was complimented by this quiet comfortable Riad and its excellent staff.

The riad surpassed our expectations - it was even better than their very good video - we traveled with 2 adults and 4 teenagers - the attention to detail was great - the rooms every comfortable with nice beds and washrooms and air conditioning. The breakfasts were excellent and the hostesses were so amazing.

Stayed here in Nov2011 with a friend. The staff are extremely friendly and accommodating, always with a smile. Our room was neat and tidy - truly felt like you were in a classic Moroccan riad. Complimentary wireless Internet and breakfast were great. From the rooftop you can see the craziness of the medina and know you chose well - Riad Princesse Jamila is a short walk to the square.

Once you find this riad in the medina maze (won't be hard to find a local to initially escort you here, dropping them some dirhams), you won't want to leave. We ended up staying longer! Would totally recommend for anyone staying a while in this awesome city.

Our choice of Riad couldn't have been better. As you walk down the alley ways that make up the city you are not sure what you will find. Behind the ornate wooden door a warm welcome into an oasis of calm greets you. The staff are fantastic and nothing is too much trouble. All meals are freshly prepared. We enjoyed the breakfast treats (freshly cooked pancakes with local honey and pastries along with freshly squeezed orange juice). After busy days out and about in the city (the RIad is close to museums, palaces and the hectic main square) we enjoyed a couple of tasty evening meals in a relaxing atmosphere. You are made to feel like one of the family. We received prompt responses to our emails. Miriam organised transport to and from the airport which made our arrival and departure hassle free. We would strongly recommend this Riad.