A Riad in the heart of the Medina, 5 mins brisk walk from the Jamaa el Fna (main square). Accessed via two safe if very 'Marrakesh' like routes through the crowded streets, the positioning for a few days walking the joys of the Medina is perfect.
Comfortable rooms, nice spaces and a lovely terrace are complimented by some of the most friendly and attentive staff I've ever had the pleasure to stay with.
The food is a little over priced and a quick walk to the square will offer better value and more variety, but for the first night or morning, its nice to have something on site and easy, served in a lovely courtyard.
We had some dialogue with the owner prior to our arrival and found her manner brusque to the point of almost rudeness. But it had no bearing on our stay as said owner lives in France and we had no contact with her whilst in the Riad. A relief If I'm honest, as we were beginning to think we'd made a mistake in booking this place having corresponded with her over simple things like payment.
On the point about payment, we were informed we could pay in EURO via a Carte bancaire. This is not the case. They accept Euro payment in cash, indeed the pricing and booking were in EURO, but when we came to settle the bill, the card actually debits in Derham and a currency exchange will take place through the card...incurring costs to us we had not planned for.
We arranged a day excursion with the Riad to have a private taxi take us to a coastal town for the day. whilst it was very easy to organise, the quality of the car was shocking. It was presented as a luxury car and indeed was a modern Merc S class, however it barely made it to the coast without a breakdown, the climate control failed and it actually did breakdown on the outskirts of town on the way back. We walked the last mile having abandoned the car, so not a problem, but if the car had failed on the main road, we would have been stuck for hours while they sorted it out....not the best partner for the hotel to offer us I thought. Be aware and ensure they are offering a decent taxi partner.
Overall a very pleasant stay in Marrakech was complimented by this quiet comfortable Riad and its excellent staff.