The first night we arrived there i wasn't so sure of the place....because of the pictures i'd seen and reviews i read but i'm assuming that was of the riad in france, as the some of the pictures do not agree with what the riad does entail :)

So i'd defo say do your research as that was my first concern on the first night...i wanted to leave because i was really upset, but by the second night i was okay because it's such a beautiful city and the staff in the riad are fantastic, all though we found it hard to communicate with them, we used alot of hand gestures and bless the staff they really did try to understand what we were trying to say to them...

We met a lovely young girl who worked there called fatim zara, an she was most helpful. Whatever we needed or whenever we needed something she was always on call. i would definatly consider staying at this riad again, it's very convienent and also a 3minute walk from jamna el fna which i absolutly loved coz i enjoyed spending my evenings there.

This riad is very comfortable & clean with well appointed rooms & bathrooms. It is in a great location only 5 minutes walk from Djemma El Fna.

Unfortunately we had a bad experience arriving at this riad. A local boy showed us the way but when we arrived a large gang of other boys tried to intimidate us into paying them all 50 dirhams each as it was 'their neighbourhood'. Unfortunately we got no support from the riad staff who allowed the boys to enter the riad and demand money from us. I was very disappointed in the staff that did not support us or protect their riad and I had to threaten to call the police before the boys finally left. We therefore did not feel very safe at this riad.

Otherwise the girls who work there were very sweet and accomodating though it's best to speak French! We weren't given any information or directions about the area upon arrival until we asked a nice man who lives there though we never saw him again.

Overall this is a very comfortable and clean riad, but we did not receive the sort of personalised service that we had at other riads & we were left to fend for ourselves most of the time.

4 reasons for remember this Riad

1) Perfect position within the Medina near to the square Djemma el Fna.
After the first time, it is very easy to move from/to the Riad

2) Room AliBaba: clean, quiet and charming

3) The main dish of the dinner I ate last evening: chicken and pear tajine (very good!)

4) The staff: Khdija, Khamisa, Aysha, Myriam; but first of all the kindness and sweetness of FatimZara

Non-French-speaking people should consider the communication with the staff as part of a game and as a funny experience.

Amazing rooms, nice Riad. Location a bit far from main square. Not very good value for money considering other options available. AND THE JACUZZI WAS BROKEN!