We stayed here for 3 nights at the beginning of January following a weeks stay at Eden Andalou All Inclusive just outside Marrakech. We were travelling to Morocco for the 1st time with children aged 9 and 8 and wanted to get the balance of a relaxing week, where the kids could swim in the pool, and going home having seen some of the real Marrakech, by being in the heart of the Medina. We got the shuttlebus into town & found the Riad about 10 mins walk from the square which was great. As others have said Karmel greets you with Mint Tea & a chat about the area - having encountered the alleys on the way to the Riad full of mopeds a useful piece of advice he gave us was to make sure you walk on the right!!Through Karmel we took a day trip to the Atlas Mountains - he came as our guide and hired us a minibus for the day so we could do things at our own leisure - we went to a Pottery, Berber House, Aromatic Gardens and then took us for a walk up the Waterfalls in the Ourika Valley followed by Lunch by the river - what a fab day out - the kids loved it, especially Jack who saw the Monkies with Karmel on the way back down. The Riad was great, breakfasts & dinner both lovely, the purple room was very nice and we loved sitting on the roof terrace in the sunshine. All the staff were friendly - we loved Marrakech and would definately return to this Riad - on our last day a Taxi was organised for us to take us back to the airport. Many Thanks to you all.