We were slightly apprehensive about going to Marrakech and didn't really know what to expect. I saw this Riad on a special website but had problems booking the voucher online. Babette, the owner was very helpful and ensured the booking went through with no problems even though we literally only booked two days before we arrived!
We had a late flight and Babette had arranged for an airport transfer. The taxi driver was there promptly when we got out. He didn't speak much English and we got to a car park and a boy showed us the way to the Riad.
Kamal, our guardian at the Riad was there to greet us and show us to our room. The next morning, we had breakfast on the terrace and he patiently explained what we could see and do in Marrakech. The Riad is only a 5 to 10 minute walk to the Souk... Although we got terribly lost and it took us over 2 hours there. The main thing to note is that asking for directions in Marrakech is pretty hopeless. There are so many little alleyways and paths and these are considered 'roads'. Everyone offers to help you find your way... At a cost. We followed get advise given by Kamal and tried to ask the shop keepers who were helpful. Unfortunately, they only seem to know the place by familiarity and not via the map. One person would point you down on path and the next person would point you back the same way. Our first day was a mess due to our unfamiliarity with the place. We got better with finding our way around by taking the hop on hop off bus and also going on tours and taking the taxis. The taxis are not expensive but it is worth finding our from your accommodation how much it would cost to get to places as you will need to negotiate your prices.
We got lead unfortunately to the tanneries and got ripped off by 100dh. Do not follow anyone to the tanneries no matter what they say! Also, dinner in the tents set up at night at the souks, make sure you give them exact change for the food as they will not give you change back, saying its tips. Always try and make sure you have the exact change.
However, about the Riad... We cannot say enough how much we enjoyed our time there especially with Kamal's company. He is a wonderful host and always there to help with any questions. Nothing is too much trouble and everything is done with a lovely smile. We went on a trip with him to the Atlas Mountains and it was the highlight of our trip. We have enjoyed his company so much. He is always on hand to help with anything and everything. We will miss his happy smile and his lovely company. He has made our trip to Marrakech very very memorable. He speaks very good English and is apparently even more fluent in French! He was even so patient with our persistent photo taking!!!
Kamal was our host, our concierge and now our friend. We will gladly welcome him to our home if he is ever in our country in return for his wonderful company in Marrakech. We would love to see him again one day.
Wafa, Fatima and Larbi were also all part of the team which made the Riad a very pleasant environment to stay in. Overall, we would recommend this Riad to anyone considering staying in Marrakech so you can experience a very heart warming experience as we have done.