My female friend and I had our riad book an appointment with this luxury hammam (definitely not the type of place locals go to) the night before. We had an appointment for 14h and it turned out to be the best time because we pretty much had the place to ourselves and the ambiance was very calm and peaceful. Tons of tourists came in later in the afternoon after a day of visiting. So it's better to schedule your appointment earlier in the day.
Staff is very nice, the ladies speak excellent French. The place smells of lovely, healthy eucalyptus.
I had the hammam + massage package with my friend. We were washed and scrubbed from head to toe by a staff member. Our hair was washed but with the oil from the massage later on it turned out to be for naught. Bring a bathing suit bottom. You will have buckets of water dumped on you. In the actual hammam (not too steamy, thank goodness), also enjoyed a foot soak in rose petal water and a foot massage. Afterwards, we went to another room where we had a quick mint tea, another foot massage, and some sort of cooling treatment on our faces (I think they just applied ice?). Afterwards I had my relaxation massage in another room, which was wonderful.
Overall, excellent service. Nearly 2 hours of pampering for 500 MAD (=50 EUR). I could never afford such a thing here in France. Definitely one of the highlights of my visit.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.