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“Beautiful rooms -- awful reception and management” 3 of 5 stars
Review of Riad Dar Sara

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Riad Dar Sara
3.0 of 5 Guest house   |   N 120 Derb Arst Awzel, Marrakech, Morocco   |  
Hotel amenities
Ranked #339 of 1,046 Marrakech B&B and Inns
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Beautiful rooms -- awful reception and management”
3 of 5 stars Reviewed June 3, 2011 via mobile

This riad has beautiful, almost honeymoon caliber rooms, but that's really the only positive. When we arrived, there was no check in process and no one seemed to know we were coming. We paid for a room in the Riad Dar Sara, but we were placed in the much lower quality "servants" house behind it. I complained to the manager who tried to unsuccessfully convince me there was no difference. Customer care is non existent from the management. But the ladies who clean the rooms are amazingly wonderful. Too bad they don't manage the place. The food was basic bread and juice, and grnerally underwhelming. The breakfast was just enough to sustain you, but its bland. I would not recommend this Riad if you seek a vacation experience. It was just a decent place to sleep, nothing more.

  • Stayed May 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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95 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Cheshire, UK
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 3, 2011

15 min walk from the main square. the staff are friendly and have good english. We had 2 rooms one of them had stagnant smell due to poor ventilation. The rooms aslo are poorly lit due to style of decoration and are small have to climb from the foot end of the bed. Breakfast is standard. If booking a taxi through riad would recommend to get them to email you the quote as had to pay double the quote as were checking out early and the receptionist could not contact the person we had spoken with when booking from uk. Would recommend but do bargain on rates.

  • Stayed December 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Geneva, Switzerland
Top Contributor
68 reviews 68 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 22, 2010

The service was great, the location is convenient, with better signage showing the location than the one for Dar Zitouna. The last section of the alley leading there was very dark and narrow, I would recommend a flashlight for the evening outings. It is a smoking location and when people smoke in the courtyard keeping the windows open is not an option for the rooms around it.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 17, 2010

Conveniently located in the Medina, once you learn the alley way; 10 minute walk to the Djema el Fna. Helpful and kind staff;beautiful courtyard with trees and birds; breakfast mainly bread and jam; tea always available. Highly recommended.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Piaseczno, Poland
1 review
4 of 5 stars Reviewed June 7, 2010

Marrakech is a fantastic city, it is also a symbol of Morocco. The streets of the old city of Marrakech have been too narrow to allow cars, and tourists seaeching for the "real" Morocco have turned the medieval structures of Marrakech into good business. The number of tourists that come to Marrakech all the year have still not managed to change its character. Actually their high number contributes in a positive way to preserve one of the greatest monuments of Morocco. And the people of Marakech love their city even more. =)

Stayed March 2010, traveled with friends
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Luton, Nr London
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 27, 2010

After a rather scary run through a dark and crowded medina following our cases, when the door to this little gem opened we were amazed. Beautitul and restful central oasis and a small but lovely room for two ladies with a seperate fabulous bathroom. Breakfast was a treat and when we ventured out in daylight, we realised that it was not so scary after all and well located for a stroll to the central square. The weather was lovely and warm during the day for January but the room was a little cold at night, however nothing uncomfortable. Would love to go back in the warmer weather to experience lazing by the pool and wouldn't hesitate to recommend this to anyone. A little tip - for a truly memorable dining experience, visit the Dar Moha on the corner of the Dar El Bascia gate, the food was pricey but incredible!!

  • Stayed January 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Riad Dar Sara

Address: N 120 Derb Arst Awzel, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #339 of 1,046 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Dar Sara 3*
Reservation Options:
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Also Known As:
Riad Dar Sara Hotel Marrakech

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