My husband and I enjoyed a wonderful stay at this riad in February. The food, service, and room were wonderful.
Like most riads, our room faced inward but we had plenty of light. The room was cozy and had an en suite. There was ambient noise from other guests, but it was not a concern as everyone was considerate. Further there is a small pool in the common area which was refreshing after long days getting lost in the medine.
Daily breakfast was filling and tasty. We enjoyed dinner at the riad on the night of arrival and it was surberb. After other dining missteps, I wish we had eaten at the riad on other nights.
Service was attentive. We arrived to Marakech by train and were able to arrange a driver pick-up through Youssef. Upon arrival in the Medina, we escorted us through the market to the riad. The riad itself is in a quiet dead-end alley, though you have to walk through a covered, open-air meat/veggie market. The call to prayer was loud in the mornings, but we were able to return to sleep.
We were very happy with our time at Dar Massai and would recommend to anyone.