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“Sofitel Marrakech Palais Imperial” 5 of 5 stars
Review of Sofitel Marrakech Palais Imperial

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Sofitel Marrakech Palais Imperial
5.0 of 5 Hotel   |   Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #253 of 480 Hotels in Marrakech
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1,290 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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  • Russian first
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English first
Lille, France
2 reviews
5 of 5 stars Reviewed January 27, 2013

I have no negative comments about the Sofitel Marrakech, everything was excellent, the service super professional yet friendly, loved the bars they have and the live music.
Definitely worth staying at this property.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 23, 2013

You are welcomed with soft drinks,mint tea in the foyer when you check in and this sort of consideration continues throughout your stay.The rooms are very comfortable and efficient.Generous on the toiletries if you like to make off with the Hermes shampoos!

The breakfasts are first class and service very good.The pool areas are a feature.Two very large swimming pools,one heated to 30 degrees, like a lukewarm bath,the other unheated comes into its own when it gets really hot I guess.The pools are set in lovely gardens with sculptures,giant chess sets etc all works very well.The indoor spa area is very useful if it rains having an excellent steam,sauna and small indoor pool.

The hotel is well situated for a walk to the medina,albeit you'll pestered by vigilante guides from the moment you start your trek!That's Marrakech!Lots of restaurants within walking distance.It can be a bit noisy at night but just a bit,nightclubs/restaurants emptying around 1 o clockish.We've
Stayed at the Mamounia Hotel and the Sofitel compares very favourably and of course it isn't as
expensive.All in all a good four star hotel with friendly ,helpful staff.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 22, 2013

Wonderful pool where we were swimming in the rain. Great Service. Rooms had even ironing machines. Nice balcony and a good view from it. Everyone enjoyed the spa. Very nice breakfast and lunch. On the whole it is an unforgettable experience.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Level Contributor
268 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed January 12, 2013

This is actually the same hotel as the Sofitel Lounge and Spa. You are able to use all the facilities of each and there is seemless integration of the bill.
Still a great place, the rooms were a little on the smallish side. Rooms facing the nightclub side are noisiest, however things wrap up about 1 am.
Breakfast buffet is top of the line!
Pool bar/restaurant is very good. Pool is clean and neat.

Room Tip: Stay away from the street side. The pool side is more quiet.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Moscow City, Russia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 9, 2013

Location and the pool are excellent but the rest is mediocre.
Most of the rooms are very noisy (close from main road)
Decoration of the room is really bad (compare to other hotels), it is just a standard sofitel with a light morrocan touch.
Only 1 entrance to the hotel, access to the room is complicated and very long.
Bad smeel in the corridors. Maintenance of the garden is bad.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bramhall
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 8, 2013

This hotel provided fantastic accommodation and a New Year party to remember. However when we arrived just after lunchtime on 31st Dec and tried to run a bath there wasn't any hot water. In fact there wasn't any water coming out of the hot tap at all. We reported this to the front desk but nobody came to investigate and after about an hour some hot water did start to dribble through. Not what you would expect from a five star hotel. We had hot water for the rest of our stay and I would say that this was the only disappointing feature of our stay there. The food is first class especially the buffet breakfast and the staff couldn't do enough for us. The New Years eve party was really well organised and considering they were catering for a couple of hundred people, the service and quality of our five course meal was exceptional. We had a junior suite with a view over the pool and gardens. However it was the distant view of the Atlas Mountains, especially first thing in the morning, that took our breath away. The hotel is conveniently located only 15 minutes walk away from the Medina but you do have to watch yourself crossing the roads. Stick close to locals crossing the road and go when they go! If you fancy doing something different next New Year then check out this hotel and its party, but be prepared to wait for the bath to fill!

Room Tip: Rooms with a pool /garden view are the best as you get a view of the Atlas Mountains for free.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Marrakech Palais Imperial

Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#31 Business Hotel in Marrakech
#125 Luxury Hotel in Marrakech
#139 Family Hotel in Marrakech
#188 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
Number of rooms: 207
Official Description (provided by the hotel):
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more   less 
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Also Known As:
Sofitel Marrakech Palais Imperial Hotel Marrakech

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